Transcode Segfaults

PMS Version 1.31.3.6868
Host: Ubuntu 22.04 LTS

When hardware decoding is enabled the plex transcoder will segfault when transcoding recorded TV files off my antennae (.TS files).

Is this a known bug or is somehow a config issue on my part?

Relevant Log entries:
Nov 07, 2023 16:26:06.146 [0x7fdd7262fb38] DEBUG - Jobs: ‘/usr/lib/plexmediaserver/Plex Transcoder’ exit code for process 2930865 is -11 (signal: Segmentation fault)
Nov 07, 2023 16:26:06.147 [0x7fdd28efdb38] DEBUG - Streaming Resource: Terminated session 0x7fdd2b1c0938:5cmebo6guhrzijsxlx5e1m12 with reason Conversion failed. The transcoder exited due to an error.

I have also seen this issue when trying to transcode with HW. What kind of GPU are you using? For me its a Nvidia Tesla M60. I’m also running Ubuntu 22.04 and PMS version 1.32.7.7621

When recording OTA, (or transcoding for that matter), FFMPEG is not very tolerant of bad data. Knowing this, the first question to ask is how good is the signal you’re receiving ?

As you watch it live on a real tv, is there ever any video breakup ?

That is a great point, yes i do have some channels that drop due to bad signal. Never thought of that causing the issue. But i have also seen segfaults when trying to transcode a 4k movie to 1080p. This might not be the place to report those issues. Any idea where i should start with that?

that is a good question, but all my channels are very strong. the transmission towers are 8 miles from my house, on a mountain and i have clear line of sight. i just checked the signal strength in the hdhome run and it’s 100%:

Virtual Channel 6.1 KHQ-HD
Frequency 479.000 MHz
Program Number 1
Modulation Lock 8vsb
Signal Strength 100%
Signal Quality 100%
Symbol Quality 100%
Streaming Rate 11.718 Mbps

Would you please confirm you have DEBUG logging enabled (SAVE if you change anything)

then, after it next fails, Please grab the logs ZIP file and attach here.
(Please try to be prompt as logs don’t hang around very long)

There should be more error information than ‘conversion failed’ in the logs.

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