Transcoder error

Plex Media Server Desktops & Laptops
1

Every time I try to serve up video to ANY device on my home network (ChromeCast, Roku, LG TV), I get transcoder errors. I can sometimes start the video again, but it just keeps crashing. I have tried rebooting PMS and Windows, neither of which fixes the problem. I am attaching a log from a few days ago when I first started having the problem, as well as several from just a few minutes ago.

This only started happening in the last week or so.

Plex Media Server Logs_2018-07-19_12-21-06.zip (2.0 MB)
Plex Media Server Logs_2018-07-18_15-06-49.zip (1.9 MB)
Plex Media Server Logs_2018-07-19_12-15-17.zip (1.9 MB)

Plex Media Server Version 1.13.4.5251
Platform Win 10 x64
Version 10.0.17713 Build 17713

2

I’ll chime in here and say that I am having the exact same issue, and on the same (Insider Preview) version of Windows. The update that fixed things for the stable Win build folks isn’t applicable to us, so I can only hope that the same fix makes it into the next Insider Preview update (Slow ring, in my case).

1 Like
3

What a relief knowing I’m not alone! The only workaround I have discovered is to reboot the computer, although that still only works for a short time. Do you have any ideas or tips? This is so frustrating!

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