Transcoding doesn't work on pretty new Alder Lake

Plex Media Server Desktops & Laptops
1

12th Gen Intel® Core™ i5-12450H × 12
Mesa Intel® Graphics (ADL GT2)
Pop!_OS 22.04 LTS Ubuntu 22.04.3 LTS
Plex Pass, yes
Kernel: 6.6.6-76060606-generic 6.5.0-14-generic–

It seems plex is in the proper group → render:x:110:plex

PMS #: 1.32.8
Tried on localhost web Version 4.116.1

Am I missing something here? According to the documentation it should transcode, instead I get an error message telling the server is not powerful enough to convert. I tried it with an MKV file (x265)
Any idea? Help appreciated. Thanks

2

Need more info please

Can you provide the server DEBUG log files ZIP which captures a playback attempt?

3

Hey, I’m looking at the /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs which one is it?
It prints "Could not convert “state” (“error”) to the correct type in /manage/console

4

@thobu

Can you make a tar.gz of the Logs directory (in its entirety) ?

There’s no way of knowing which of the logs I’ll need to look at.
I have the tools here to go through the set pretty quickly.

5

del (3.1 MB)

6

There’s one thing I should add. I migrated from another machine a RPI (ARM) to the new one. I can see there are references to the old machine, maybe that’s relevant

7

Thanks for the logs.

One thing which happens when you move PMS like this is you drag the old codecs with it.

If you go into the Codecs folder, you’ll see the old codecs.
They need to be removed.

The most important thing to NOT remove is the .device_id file

  1. Stop PMS
  2. Remove the old codecs except the .device_id (your license)
  3. Start PMS
    – codecs will download on demand (first time) as you use them.

Which explains why you are getting these errors:

Jan 15, 2024 13:56:50.895 [134724789406520] ERROR - [Req#be8f] buildIndexFile: part has no video stream

8

Is there a way to manually trigger the download of the codecs, seems the autodownload did not work. Only one dir was created and this one stayed empty …

9

If you’re not downloading codecs then you’re having problems talking to Plex.tv

That error will be in your logs.

May I see them?

10

I let it run overnight and a few more codecs (2 dirs) were installed.

grafik

It still doesn’t play. PLease find the logs here
del (2.3 MB)

11

Thanks for the logs.

I see the problem which a lot of people have.

You’re using Pop OS. It’s not Ubuntu, Debian, Fedora, Centos, or Redhat.

Yes, it’s a derivative but they don’t work in most cases.
(Same thing happens a lot with Mint)

12

Hmm, is there no way to get it running? What do you suggest?

13

In my experience, no.
I’m sure that if you wrangled the kernel and kernel drivers, you could make it work but why?

Last I looked at it, its default GUI was heavily based on Ubuntu’s GUI complete with the “dash” button on the bottom of the launcher.

If you’re building this solely as a Plex server, I would go with what Plex uses for development – which is Ubuntu 22.04 LTS

Personally, I have 20.04 LTS on my desktop (KabyLake) and it’s solid.

We have a 13th Gen Raptor Lake in our lab running Ubuntu 22.04 without any problems whatsoever.

One thing I do, in case I need to switch/re-install the OS, is to have a dedicated /home partition. I have a /home/customizations directory where I keep all the important stuff (list of packages to reinstall, hosts, mounts, etc) which I need after a re-install.

If you’re going to reinstall, consider doing the same.

I have a 1TB SSD, 128GB for root (plenty), 500 MB /boot (efi), 16 GB swap, and the rest for /home. I then relocate PMS to be /home/plex (standard systemd override.conf file ).

I also use the XFS filesytem on my partitions. It’s more resilient than ext4 to abrupt interruptions in addition to being faster and more SSD-friendly.

14

Ok, any additional packages I should get on top of Ubuntu?

15

I use NFS to talk to the file server. nfs-common is a needed.
(it’s faster and less restrictive than SMB)

Other than that, not much.

In /etc/fstab, after reinstall, set noatime if you have a SSD

This is my ‘/’ partition which is on the NVME SSD

/dev/nvme0n1p2         /                      xfs     defaults,noatime         0   1

My default main media mount (one export/shared folder) from the NAS has subdirectories for each media type)

192.168.0.20:/vol/media     /glock/media       nfs defaults,sec=sys,rw,auto,async,x-systemd.after=network-online.target,nofail,bg 0 0

All my media libraries go through this mount point (e.g. /glock/media/tv, /glock/media/music, etc etc)

The hostname is ‘glockner’ (‘glock’ for short)
That’s it.

16

hey, I’m back to sq1. Changed to Ubuntu 22.04.3 LTS, but I’m still not able to transcode/convert MKV/HVEC on the fly
Plex Media Server Logs_2024-01-16_17-01-26.zip (1.6 MB)

17

It’s working!

  1. It now detects the GPU perfectly.
Jan 16, 2024 16:32:26.227 [140175720016696] DEBUG - [GPU] Got device: Alder Lake-P GT1 [UHD Graphics], intel@builtin, default true, best true, ID 8086:46a3:8086:2212@0000:00:02.0, DevID [8086:46a3:8086:2212], flags 0x3ae7
Jan 16, 2024 16:32:26.227 [140175720016696] INFO - Preemptively preparing driver imd for GPU Alder Lake-P GT1 [UHD Graphics]
Jan 16, 2024 16:32:26.227 [140175720016696] DEBUG - [DriverDL/imd] Skipping download; already exists
Jan 16, 2024 16:32:26.227 [140175720016696] INFO - Preemptively preparing driver icr for GPU Alder Lake-P GT1 [UHD Graphics]
  1. When you go to play, it checks for HEVC capability and sees it can do it. It then gets the HEVC HW decoder
Jan 16, 2024 16:34:26.189 [140175702416184] DEBUG - Codecs: hardware transcoding: testing API vaapi for device '/dev/dri/renderD128' (Alder Lake-P GT1 [UHD Graphics])
Jan 16, 2024 16:34:26.189 [140175702416184] VERBOSE - [FFMPEG] - libva: VA-API version 1.18.0
Jan 16, 2024 16:34:26.189 [140175702416184] VERBOSE - [FFMPEG] - libva: User requested driver 'iHD'
Jan 16, 2024 16:34:26.189 [140175702416184] VERBOSE - [FFMPEG] - libva: Trying to open /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/va-dri-linux-x86_64/iHD_drv_video.so
Jan 16, 2024 16:34:26.190 [140175702416184] VERBOSE - [FFMPEG] - libva: Found init function __vaDriverInit_1_18
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - libva: va_openDriver() returns 0
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Initialised VAAPI connection: version 1.18
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x41524742 -> bgra.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x42475241 -> argb.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x41424752 -> rgba.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x52474241 -> abgr.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x58524742 -> bgr0.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x42475258 -> 0rgb.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x58424752 -> rgb0.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x52474258 -> 0bgr.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30335241 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30334241 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30335258 -> x2rgb10le.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30334258 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x36314752 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x56555941 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x56555958 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30303859 -> gray.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x3231564e -> nv12.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x3132564e -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x32595559 -> yuyv422.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x59565955 -> uyvy422.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x32315659 -> yuv420p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30323449 -> yuv420p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x50313134 -> yuv411p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x48323234 -> yuv422p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x56323234 -> yuv440p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x50343434 -> yuv444p.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x33434d49 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30313050 -> p010le.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x32313050 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x36313050 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30313259 -> y210le.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x32313259 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x36313259 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x30313459 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x32313459 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x36313459 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x50424752 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Format 0x50524742 -> unknown.
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - VAAPI driver: Intel iHD driver for Intel(R) Gen Graphics - 23.1.6 (418a0ffb).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Driver not found in known nonstandard list, using standard behaviour.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Created surface 0.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Direct mapping possible.
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Input surface format is nv12.
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Using VAAPI profile VAProfileH264High (7).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Using VAAPI entrypoint VAEntrypointEncSlice (6).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Using VAAPI render target format YUV420 (0x1).
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Driver supports RC modes CQP, CBR, VBR, ICQ, QVBR, AVBR.
Jan 16, 2024 16:34:26.192 [140175702416184] WARN - [FFMPEG] - No quality level set; using default (20).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - RC mode: ICQ.
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - RC quality: 20.
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - RC framerate: 30/1 (30.00 fps).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - Using intra, P- and B-frames (supported references: 8 / 2).
Jan 16, 2024 16:34:26.192 [140175702416184] VERBOSE - [FFMPEG] - All wanted packed headers available (wanted 0xd, found 0x1f).
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Using nv12 as format of reconstructed frames.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x1.
Jan 16, 2024 16:34:26.192 [140175702416184] DEBUG - [FFMPEG] - Direct mapping possible.
Jan 16, 2024 16:34:26.197 [140175702416184] VERBOSE - [FFMPEG] - Using level 4.
Jan 16, 2024 16:34:26.198 [140175702416184] INFO - CodecManager: obtaining decoder 'hevc'
Jan 16, 2024 16:34:26.198 [140175702416184] DEBUG - [HCl#3e] HTTP requesting GET https://plex.tv/api/codecs/hevc_decoder?build=linux-x86_64-standard&deviceId=e8fe6153-8701-4c0e-82bd-ff22abc1cf55&oldestPreviousVersion=1%2E25%2E4%2E5487-648a8f9f9&version=90a317c-4653
Jan 16, 2024 16:34:26.499 [140175700228920] DEBUG - [HttpClient/HCl#3e] HTTP/2.0 (0.3s) 200 response from GET https://plex.tv/api/codecs/hevc_decoder?build=linux-x86_64-standard&deviceId=e8fe6153-8701-4c0e-82bd-ff22abc1cf55&oldestPreviousVersion=1%2E25%2E4%2E5487-648a8f9f9&version=90a317c-4653 (reused)
Jan 16, 2024 16:34:26.500 [140175669902136] DEBUG - [GetFile/HCl#3f] HTTP requesting GET https://downloads.plex.tv/codecs/90a317c-4653/linux-x86_64-standard/libhevc_decoder.so
Jan 16, 2024 16:34:26.835 [140175717907256] VERBOSE - WebSocket: processed 1 frame(s)
  1. It tests the GPU can decode HEVC HDR (Main 10) . which succeeds
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - Codecs: Testing with profile 'Main 10'
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - nal_unit_type: 32(VPS), nuh_layer_id: 0, temporal_id: 0
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - nal_unit_type: 33(SPS), nuh_layer_id: 0, temporal_id: 0
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - nal_unit_type: 34(PPS), nuh_layer_id: 0, temporal_id: 0
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - nal_unit_type: 20(IDR_N_LP), nuh_layer_id: 0, temporal_id: 0
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Decoding VPS
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Main 10 profile bitstream
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Decoding SPS
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Main 10 profile bitstream
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Decoding VUI
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Decoding PPS
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Format vaapi chosen by get_format().
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Format vaapi requires hwaccel initialisation.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Considering format 0x30313050 -> p010le.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Picked p010le (0x30313050) as best match for yuv420p10le.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Direct mapping possible.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x1.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x2.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x3.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x4.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x5.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x6.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x7.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x8.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x9.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xa.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xb.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xc.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xd.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xe.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0xf.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x10.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x11.
Jan 16, 2024 16:34:27.006 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x12.
Jan 16, 2024 16:34:27.007 [140175702416184] DEBUG - [FFMPEG] - Created surface 0x13.
Jan 16, 2024 16:34:27.007 [140175702416184] DEBUG - [FFMPEG] - Decode context initialised: 0x17/0x10000000.
Jan 16, 2024 16:34:27.007 [140175702416184] DEBUG - [FFMPEG] - Param buffer (type 0, 604 bytes) is 0.
Jan 16, 2024 16:34:27.007 [140175702416184] DEBUG - [FFMPEG] - Slice 0 param buffer (264 bytes) is 0x1.
Jan 16, 2024 16:34:27.008 [140175702416184] DEBUG - [FFMPEG] - Slice 0 data buffer (47 bytes) is 0x2.
Jan 16, 2024 16:34:27.008 [140175702416184] DEBUG - [FFMPEG] - Decode to surface 0x13.
Jan 16, 2024 16:34:27.008 [140175691774776] DEBUG - Request: [127.0.0.1:60354 (Loopback)] GET /library/sections (9 live) #179 GZIP Signed-in Token (thobu) / Accept-Encoding => gzip / Connection => close / Host => 127.0.0.1:32400 / User-Agent => Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.74.9 (KHTML, like Gecko) Version/7.0.2 Safari/537.74.9 / X-Plex-Token => xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Jan 16, 2024 16:34:27.008 [140175702416184] DEBUG - Codecs: dummy-frame test succeeded
  1. It then launches the transcoder to convert that Apple Studios (Yes, I’ve seen that and know exactly what it is )
Jan 16, 2024 16:34:27.020 [140175631645496] VERBOSE - [FFMPEG] - VAAPI driver: Intel iHD driver for Intel(R) Gen Graphics - 23.1.6 (418a0ffb).
Jan 16, 2024 16:34:27.020 [140175631645496] VERBOSE - [FFMPEG] - Driver not found in known nonstandard list, using standard behaviour.
Jan 16, 2024 16:34:27.020 [140175631645496] DEBUG - [FFMPEG] - Created surface 0.
Jan 16, 2024 16:34:27.020 [140175631645496] DEBUG - [FFMPEG] - Direct mapping possible.
Jan 16, 2024 16:34:27.020 [140175631645496] INFO - Preparing driver imd for GPU Alder Lake-P GT1 [UHD Graphics]
Jan 16, 2024 16:34:27.020 [140175631645496] DEBUG - [DriverDL/imd] Skipping download; already exists
Jan 16, 2024 16:34:27.020 [140175631645496] DEBUG - TPU: hardware transcoding: final decoder: vaapi, final encoder: vaapi
Jan 16, 2024 16:34:27.020 [140175631645496] VERBOSE - Sufficient disk space: 355.17kB source file, 467.89GB capacity, 404.56GB available on "/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions"
Jan 16, 2024 16:34:27.020 [140175631645496] DEBUG - [JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/90a317c-4653-linux-x86_64/' LIBVA_DRIVERS_PATH="/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/va-dri-linux-x86_64" X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -codec:0 hevc -hwaccel:0 vaapi -hwaccel_fallback_threshold:0 10 -hwaccel_output_format:0 vaapi -hwaccel_device:0 vaapi -analyzeduration 20000000 -probesize 20000000 -i "/media/data/Medien/Filme/Napoleon (2023)/Napoleon (2023) 1080p AAC.mkv" -filter_complex "[0:0]hwupload[0];[0]scale_vaapi=w=1920:h=800:format=nv12[1];[1]hwupload[2]" -map "[2]" -codec:0 h264_vaapi -b:0 20000k -r:0 23.975999999999999 -map 0:1 -metadata:s:1 language=eng -codec:1 copy -copypriorss:1 0 -f mp4 -map_metadata -1 -map_chapters -1 -movflags +faststart "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17" -map 0:2 -metadata:s:0 language=eng -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9581.sidecar" -map 0:3 -metadata:s:0 language=eng -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9582.sidecar" -map 0:4 -metadata:s:0 language=eng -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9583.sidecar" -map 0:5 -metadata:s:0 language=ara -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9584.sidecar" -map 0:6 -metadata:s:0 language=bul -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9585.sidecar" -map 0:7 -metadata:s:0 language=zho -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9586.sidecar" -map 0:8 -metadata:s:0 language=zho -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9587.sidecar" -map 0:9 -metadata:s:0 language=ces -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9588.sidecar" -map 0:10 -metadata:s:0 language=dan -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9589.sidecar" -map 0:11 -metadata:s:0 language=deu -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9590.sidecar" -map 0:12 -metadata:s:0 language=ell -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9591.sidecar" -map 0:13 -metadata:s:0 language=spa -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9592.sidecar" -map 0:14 -metadata:s:0 language=spa -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9593.sidecar" -map 0:15 -metadata:s:0 language=est -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9594.sidecar" -map 0:16 -metadata:s:0 language=fin -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9595.sidecar" -map 0:17 -metadata:s:0 language=fra -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9596.sidecar" -map 0:18 -metadata:s:0 language=fra -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9597.sidecar" -map 0:19 -metadata:s:0 language=heb -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9598.sidecar" -map 0:20 -metadata:s:0 language=hin -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9599.sidecar" -map 0:21 -metadata:s:0 language=hun -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9600.sidecar" -map 0:22 -metadata:s:0 language=ind -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9601.sidecar" -map 0:23 -metadata:s:0 language=ita -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9602.sidecar" -map 0:24 -metadata:s:0 language=jpn -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9603.sidecar" -map 0:25 -metadata:s:0 language=kor -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9604.sidecar" -map 0:26 -metadata:s:0 language=lit -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9605.sidecar" -map 0:27 -metadata:s:0 language=lav -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9606.sidecar" -map 0:28 -metadata:s:0 language=msa -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9607.sidecar" -map 0:29 -metadata:s:0 language=nld -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9608.sidecar" -map 0:30 -metadata:s:0 language=nor -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9609.sidecar" -map 0:31 -metadata:s:0 language=pol -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9610.sidecar" -map 0:32 -metadata:s:0 language=por -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9611.sidecar" -map 0:33 -metadata:s:0 language=por -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9612.sidecar" -map 0:34 -metadata:s:0 language=rus -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9613.sidecar" -map 0:35 -metadata:s:0 language=slk -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9614.sidecar" -map 0:36 -metadata:s:0 language=slv -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9615.sidecar" -map 0:37 -metadata:s:0 language=swe -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9616.sidecar" -map 0:38 -metadata:s:0 language=tam -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9617.sidecar" -map 0:39 -metadata:s:0 language=tel -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9618.sidecar" -map 0:40 -metadata:s:0 language=tha -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9619.sidecar" -map 0:41 -metadata:s:0 language=tur -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9620.sidecar" -map 0:42 -metadata:s:0 language=ukr -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9621.sidecar" -map 0:43 -metadata:s:0 language=vie -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9622.sidecar" -map 0:44 -metadata:s:0 language=zho -codec:0 copy -strict_ts:0 0 -f srt "/media/data/Medien/Filme/Napoleon (2023)/Plex Versions/Original Quality/.inProgress/Napoleon (2023).mp4.17.9623.sidecar" -init_hw_device vaapi=vaapi:/dev/dri/renderD128,driver=iHD -filter_hw_device vaapi -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/f587f400-fe10-4b16-bc29-1ed3b2fe2904/f93ed5a8-3fd5-4b61-860f-83af8ef17bab/progress
  1. It’s showing a 15.9 : 1 playback conversion speed.
Jan 16, 2024 16:34:53.144 [140175717907256] DEBUG - Completed: [127.0.0.1:60382] 206 PUT /video/:/transcode/session/f587f400-fe10-4b16-bc29-1ed3b2fe2904/f93ed5a8-3fd5-4b61-860f-83af8ef17bab/progress?progress=4.2&size=617087024&remaining=572&vdec_packets=9676&vdec_hw_ok=9662&speed=15.5&vdec_hw_status=1 (5 live) #22b 0ms 355 bytes (pipelined: 105) (range: bytes=0-) 
Jan 16, 2024 16:34:53.646 [140175658650424] DEBUG - Request: [127.0.0.1:60382 (Loopback)] PUT /video/:/transcode/session/f587f400-fe10-4b16-bc29-1ed3b2fe2904/f93ed5a8-3fd5-4b61-860f-83af8ef17bab/progress?progress=4.3&size=629407792&remaining=581&vdec_packets=9862&vdec_hw_ok=9848&speed=15.9&vdec_hw_status=1 (5 live) #22d Signed-in Token (thobu) (range: bytes=0-)  / Accept => */* / Connection => keep-alive / Host => 127.0.0.1:32400 / Icy-MetaData => 1 / Range => bytes=0- / User-Agent => Lavf/LIBAVFORMAT_VERSION / X-Plex-Http-Pipeline => infinite / X-Plex-Token => xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
  1. What is not showing is where FireFox (or are you using Safari) is not performing a “GET” to come “get” the transcoded video

I would like you to take this known-good file. (I use it for all HW transcoding tests)

  1. Create a directory somewhere, place this file, and unzip it
  2. Create an ‘other videos’ library section
  3. In Plex/Web, left panel, Set the Player Quality to 20 Mbps.

Screenshot from 2024-01-16 12-10-21

  1. Now play this file.

As it plays, in another tab, open your server and look at the Activity display
Screenshot from 2024-01-16 12-11-33

1 Like
18

I’m getting the same error message. I tried it in Firefox but also on FireTV
Plex Media Server Logs_2024-01-16_18-44-00.zip (1.9 MB)

I guess the log entries you refer to are from optimizing not from direct play

19

I also have a FireTV 4K and it works: (Direct Play)

FTV4K-3
FTV4K-3816×612 172 KB

FTV4K-2
FTV4K-2816×612 62.6 KB

FTV4K-1
FTV4K-1816×612 72 KB

There is still another problem here. Something very basic.

Are you using Ubuntu Firewall? (UFW)?

[chuck@lizum ~.2000]$ sudo ufw status
Status: inactive
[chuck@lizum ~.2001]$

I see your server is using WiFi ??

What is the network layout?

PS: How’s Wien? (I’ve always liked visiting)

20

no - I got another fw though. plex.tv is whitelisted. And, I excluded the device now. I’m connected via Wifi with 960 Mbit/s (5,2 GHz)

I can play other x265 directly through FireTV