OK, as it was simple I tried, and yes removing video transcoding disable allowed files to play on web client.
ChuckPa, I’ve attached a sample file that causes the error dialogue in web client here if disable video is checked.
vidfile.zip (6.0 MB)
I’m slightly confused by the guidance on log files however.
The page Posting Log Files says:
Tip!
Access tokens let you perform tasks as your account, so they’re private information and hidden by default. Before sharing logs, make sure that you have not changed the server setting such that access tokens appear in logs. Make sure the Allow Plex Media Server tokens in logs preference is disabled in your server settings .
If you’re disabling this so you can share logs, be sure to: (1) quit/stop your Plex Media Server after disabling the preference, (2) delete the contents of your server Logs directory and then (3) launch your Plex Media Server again before reproducing an issue and gathering logs.
Obviously I don’t want any personal or account data to leak but
I can’t find the setting for allow tokens under server settings - is this still relevant?
I can’t see any option to delete current logs, so I assume that’s delete them physically on the machine?
Thanks.
