Server Version#: 1.18.9.2571
Player Version#: 7.29.2.16071
Hi all. I am sure this has been asked a million times, but I can’t seem to find a good thread to answer my question/help request. I am sorry.
My server at home started transcoding files to my Amazon Fire Cube. I mean, the most I have done is that I reformated my PC, added a new NVMe as main, and just installed the server again and pointed to the HDD with movies.
But its transcoding and I don’t know why. I have looked at all the settings I can think of and still won’t stop doing it.
Can someone please help me out? I don’t want to transcode ever, I was direct play as I know the Amazon Cube can do it.
Hi Tom. So, I know I should probably understand what you said, but sadly I do not. So sorry for my ignorance.
So for subs, I need to make sure it has an STR file and I just need to add it to the video with mkvtoolnix or something similar?
As for sound, I have always seen the same movies and never transcoded
I am on the same setup I was before I formated, other than a new SSD. I have a 6700K CPU and a GTX 1080 GPU. Maybe I need to change my settings or something somewhere?\
Again, sorry for the dumb questions and thanks for the help.
No. The text segments I included are messages from your logs.
The video is being transcoded because the player doesn’t want to play that SRT file as a soft subtitle (displaying the subtitle over the video during playback). Therefore Plex will mix the subtitle right into the video. This way, it’ll look to the client as if it only gets a video (which it does).
I’m not sure if this is because your Android TV device doesn’t support SRT subtitles or because you have set “burn subtitles” to Always in your player settings.
Few players actually support TrueHD – so that being transcoded shouldn’t come as a surprise. That being said… audio transcoding is much less power hungry compared to video transcoding – so you probably won’t notice that on its own.
Again… that’s just the messages from the logs.
You can check those out by yourself. Open Plex Media Server.log and look for lines with a MDE: prefix and the lines containing Streaming Resource: Reached Decision
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Selected protocol hls; container: mpegts
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: analyzing media item 4142
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Harry Potter and the Prisoner of Azkaban (2004): Direct Play is disabled
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Harry Potter and the Prisoner of Azkaban (2004): media must be transcoded in order to use the hls protocol
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Harry Potter and the Prisoner of Azkaban (2004): selected subtitle cannot be converted to a compatible format, burning into video stream
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Harry Potter and the Prisoner of Azkaban (2004): avoiding video remux due to burned subtitle stream
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Harry Potter and the Prisoner of Azkaban (2004): no remuxable profile found, so video stream will be transcoded
Mar 28, 2020 17:03:08.534 [20968] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
...
Mar 28, 2020 17:03:08.536 [20968] DEBUG - MDE: Cannot direct stream audio stream due to codec truehd when profile only allows aac
Mar 28, 2020 17:03:08.536 [20968] DEBUG - Streaming Resource: Reached Decision id=4358 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=4142 part=(id=5062 decision=transcode container=mpegts protocol=hls streams=(Video=(id=5909 decision=transcode bitrate=23755 encoder=libx264 width=1920 height=1080) Audio=(id=5910 decision=transcode bitrate=774 encoder=aac_mf channels=6 rate=48000) Subtitle=(id=5911 decision=burn languageCode=eng location=embedded))))
