Transcoding problems after updating the plex server version

Plex Media Server NAS & Devices
1

Server Version#:1.18.1.1973
Player Version#:anyone

Hi all. I recently acquired an asustor NAS (AS5304T). I installed plex server through central APP. It was working perfectly until today. I performed an update required by the owner plex. Server version 1-81-0-1944 to 1.18.1.1973. After this update the server does not transcode correctly, the image is pixelated continuously. I tried to reinstall the previous version, but the system does’nt allow it since it detects that plex is updated to the latest version. How can I reinstall the previous version?

Thanks

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