TrueHD 7.1 Soundtrack Dropouts

[FordGuy61]

Appears to be a limitation in ExoPlayer. ExoPlayer is the native Android media player. The Plex Android / Android TV apps use ExoPlayer to play media streamed from Plex Media Server.

PLEX audio dropouts and sync issues with seamless branching on 4K TrueHD/Atmos movies

Server Version#: 4.69.1 Player Version#: Windows 10 based rack server → PLEX server → MakeMKV 4K HDR Dolby Atmos movie → Cat6 Ethernet → NVidia Shield 2017 → PLEX player Sound drops and then goes out of sync when it comes back on EVERY seamless branch point in movie. Happens on the EXTENDED CUT of movies which use seamless branching. Examples of movies affected noticed by me and another MakeMKV user Black Hawk Down 4K (One I noticed) Halloween Kills 4K Fast Furious 9 4K The Martian 4K…

Seamless branching causes audio sync issues on Nvidia Shield when Dolby Atmos is enabled

Some bluray discs use seamless branching to store multiple movie versions on a single disc. When ripping this disc to an MKV file it creates some audio sync issues on the Shield when the disc has Dolby TrueHD audio enabled (DTS-MA works fine). The same file works fine on my PC, I think the issue is bound to the ExoPlayer. The video and audio go out of sync at specific chapter markers (at the branching cuts). When rewinding the movie in Plex the audio is temporarily fixed but goes out of sync at…