Plex playback of 96khz/192khz leads to dropouts

[moe2046]

I see the only other pervious topic for this is closed

Plex playback of 96khz/192khz TrueHD or DTS-MA audio leads to audio drops

Server Version#: 1.20.1.3252 Player Version#: 8.6.0.20268 Hi, It seems that audio HD passthrough on Shield TV (2017 version in my case) is problematic. I’ve found an official thread on Nvidia Shield forum confirming that both side, Nvidia and Plex have work to do, especially Plex according to Nvidia https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/395152/known-issues-shield-experience-upgrade-82/ I’ve already sign to get beta image from Nvidia and I’ve update to the latest beta my A…

But I have found mentions of this in the release notes of Shield Experience 8.2

Plex playback of 96khz/192khz TrueHD or DTS-MA audio leads to audio drops. SHIELD Experience release 8.2 has resolved a few issues with 96/192 Khz TrueHD/DTS-MA playback but Plex still has work to do on the App side to resolve this issue. These files generally work fine in Kodi or the built in Gallery app as a temporary solution while Plex is fixed

Is there any progress on this? I got my first Blu-ray with this audio format and have three more on the way and in the current state are unwatchable via Plex due to the audio dropouts. As said in the release notes they play back fine in Kodi and with the release of Kodi 19 I can no longer get the Plex app to work anymore.

Are there plans to address this as it been 7 months since this release?

[Speculos]

Hi @moe2046, I haven’t update the previous post, but I do not have such problem, anymore.

I can’t tell what did do the trick, I’ve deployed an beta image of nvidia shield tv os, but I’m on an official release now I guess.

What version of Nvidia Shield TV do you have, 2k17 or 2k19 ?

See ya.

[moe2046]

I have a 2019 Shield hooked up to my AVR. I tested another upsampled 96khz movie and samething.

[AngryVirginian]

I am having the same issue with the TrueHD 96khz track on My Fair Lady (1964) 4K remux as well. Client is on Shield Pro 2019 (version 8.18.0.25559-beta) which is connected to a Denon X3700H receiver.

[moe2046]

I have this too haven’t ripped it yet, will give it a go and report back.

[moe2046]

I can confirm I have the same issue with My Fair Lady will testc with Kodi later.

[AngryVirginian]

I tested The Police: Certifiable (2008 concert) which also has 96khz TrueHD track. Same issue in the Plex Player. The same file plays fine in Kodi with Plex plug-in. Perhaps, the issue is with ExoPlayer?

[RcRogers]

I can confirm the same with My Fair Lady and Plex on my 2019 Shield. I installed Kodi 19 and MrMC and both played my MKV backup without the audio dropouts. Hope Nvidia or Plex gets this sorted at some point.