Turning on subtitles changes audio selection

Not sure if this has been reported yet, but I was watching a movie this morning and the audio was really quiet. Pretty sure that’s because of the TrueHD selection which I can’t really use. So I selected the EAC (English) track and that was fine.

However, then I turned on closed captions (English) and after doing that, it switched the audio track over to Chinese. Disabling closed captions didn’t switch audio back to English - only way I could do that is selecting TrueHD and then the EAC track again.

Can you grab the plex media info xml for the file this happens to.

Do you want the raw XML or just screenshots of the media info?

the raw xml. copy into a txt file zip it up and attach. please don’t paste the xml here

235818.zip (23.5 KB)

Was talking to a dev about this and they asked is it possible to get copy of the file. Like put it on Google Drive or similar and message me a link (click on my username to message)

It’s a 4k file so not sure how easily I can share it. Let me see if I can edit it down to something more manageable but still repro the issue.

Sent you a DM on it.

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