TV Episode Backgrounds not working

Hey there! When I try to upload a background for a specific TV episode, I get the message telling me the upload was successful but no image pops up. I’ve also tried adding via URL and the same thing happened.

If I click the automatically generated background for the episode it also doesn’t show up, instead defaulting to the show’s overall background. Backgrounds for shows themselves, seasons, and films all work, this only happens for individual episodes.

It is my understanding that backgrounds for individual episodes are not supported. Your reported behavior is correct. Although I think this is the poster (not the background), https://support.plex.tv/articles/200220717-local-media-assets-tv-shows/ shows:

Episode Artwork

Each episode can have its own artwork. Typically, this will be a representative screenshot from the actual episode itself. These are usually displayed on the details page for an episode. As episode art typically comes from the episode itself, it will usually be either 4:3 or 16:9 aspect ratio. The artwork to display for an episode can be specified using an image file named identically to the episode file and placed alongside it:

/TV Shows
   /Heroes
      /Season 01
         Heroes - s01e01 - Genesis.mp4
         Heroes - s01e01 - Genesis.jpg

Hmm I think it was possibly used in some very old no longer develops apps, but I don’t think that is actually used anywhere.

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