Hello,
New to Plex. I am starting to load some TV shows. I have followed the Plex naming convention, but I cannot get the episode names to show on the server.
Here are my files in the directory
Here is what is shown on the server
I want to understand what I am doing wrong before loading anymore. Can someone help?
you didn’t make any significant mistake. as for the naming I’ll only recommend to include the year this show was first released… there’s a number of shows named “Kidnapped” which could result in some confusion or lead Plex to provide you with the wrong metadata.
My TV Shows > Kidnapped (2006) > Season 01 > Kidnapped (2006) - s01e01 - Kidnapped.mkv
...
https://www.thetvdb.com/index.php?seriesname=Kidnapped&fieldlocation=2&language=7&genre=&year=&network=&zap2it_id=&tvcom_id=&imdb_id=&order=translation&addedBy=&searching=Search&tab=advancedsearch
now as for your problem…
as stated above… the naming is basically fine; Plex properly determined the show name and season/episode numbers. you might run in to a problem with matching… but the problem at hand is that Plex fails to even attempt to match the show.
these days lots of people have trouble getting the metadata from TheTVDB.com. sadly there appear to be only 2 modes to fix it:
@tom80H said:
these days lots of people have trouble getting the metadata from TheTVDB.com. sadly there appear to be only 2 modes to fix it:
- try again later
You were right. I looked this morning and low and behold the episode names were there.
One question, though. Now that I have them are they there to stay or are the episode names going to come and go with TheTVDB.com?
Something else that just dawned on me. If Plex’s displaying of the episode names is related to TVDB’s matching, then my adding the episode name to the file name has nothing to seeing the name on Plex. I could have just had, “Kidnapped - s01e02” rather than “Kidnapped - s01e02 - Special Delivery” and I would have gotten the same results?
From my experience, if the episode has never been matched, Plex will keep retrying (not sure how often, might be just when it scans the library), until it eventually matches and downloads the data
I have daily episodes which occasionally are not on tvdb, and within a day or so of the episode being added to tvdb, Plex retrieves the details without me doing anything
Once downloaded they should stay, even if tvdb goes offline
@SJMaye said:
Something else that just dawned on me. If Plex’s displaying of the episode names is related to TVDB’s matching, then my adding the episode name to the file name has nothing to seeing the name on Plex. I could have just had, “Kidnapped - s01e02” rather than “Kidnapped - s01e02 - Special Delivery” and I would have gotten the same results?
that’s correct.
those extra information in the file name are only useful if you access the file differently or search the file system for a certain title.
Good to know. Thanks!
