TV metadata matching problem with episode names

Plex Media Server Metadata & Adding Files
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1

Server Version#:1.25.2.5319 (PlexPass)
Player Version#:4.66.1 (Plex Web)

Recently I moved my Plex Media Server from MacOS to QNAP QuTS Hero 5.0.0.1856. I did not move the database but instead asked Plex to rematch my entire library. For movies, the new search engine performed well. But for TV shows, some media content is not matching episode names. it is properly matching the episode number, but it is not matching the episode names.

Included is an example (Betty Boop). This is an episode looking at a library from PlexWeb including the actual file name, the corresponding information from TheTVDb and the fie metadata from MediaInfo.

When this specific show (and others like my Looney Tunes collection) were scanned a while back with the old Python code, it did link the episode title correctly. Upon rescanning with a new library with the C++ code, it seems to miss matching the episode name (but the episode number is correct).

Screen Shot 2021-12-21 at 11.22.00 AM
Screen Shot 2021-12-21 at 11.22.00 AM1171×427 107 KB

2

You might want to review your file naming / organization.

The following naming should work ok:

TV (Torrents)   <- the folder linked to your tv-show library
  Betty Boop
    Season 1930
      Betty Boop - s1930e01 - Dizzy Dishes.mkv
      ...

You can help Plex by including the year the show first aired in the show-name section (Betty Boop → Betty Boop (1930); optionally you can include the show’s ID from one of the repositories used by Plex to get a better match (e.g. Betty Boop (1930) {tt15180956} or Betty Boop (1930) {tvdb-101621} – this usually also works with TMDb but they don’t have this listed as a tv show).

3

Most of my Looney Tunes are in that exact naming convention:

For example:

/share/ZFS18_DATA/Plex Media/TV (Torrents)/Looney Tunes/Season 1950/Looney Tunes - S1950E04 - Mutiny on the Bunny (Web).mkv

I have the same problem with them which is why I noticed it in the first place.

4

Given TMDb doesn’t list Looney Tunes from that time as a tv-show… have you made sure to set the episode ordering for the show to The TVDb (Aired) and subsequently refreshed the show’s metadata?

5

Let’s back up a bit since I’m going to play a little dumb here.

When I set up the new database, I used default for everything episodic. That includes actual TV shows and things like serials that were shown in theaters that are organized these days as episodic (For Looney Tunes, Year + Episode Number based on premiere date).

So if I go to Manage Library → Edit Tv Shows - Advanced, my selections are:
Scanner: Plex TV Series
Agent: Plex TV Series
Episode Ordering: The Movie Database

I’m assuming I should try other options? Suggestions?

6

You can keep the library settings while only overriding the defaults for this particular show.

  1. Edit the show itself (:pencil2:)
  2. Go to the Advanced tab
  3. Change the Episode ordering option to TheTVDb (Aired)
7

I went into this suggestion a bit skeptical.

Then it worked. Shows you what I know. Thanks a bunch!

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