TV guide and recording issue

[sa2000]

@Superhoop

cannot be scheduled to record. I can see the shows in the grid guide at the correct time, but when I go to record, it won’t, as the date shows as 1 Jan at 01.00. Some shows also appear correctly when looking at the individual episode, but if you click show, all episodes show as 1 Jan too. How do I resolve this

I can look into the issue if you provide the following information

• country and zip code entered during DVR setup
• name of lineup selected during setup
• airing date and time and channel number/name
• the name of the series / program and what is wrong -what you see and what it should be

First I suggest doing a full manual guide refresh through server / settings for Live TV and DVR and on completion of the refresh, check if the issue remains. If not, provide the information needed to investigate