TV show is not found in scan

Server Version#: 1.21.4.4079

Hi, i have been using plex for quite a while now without having much issues. I now tried to upload a TV Show but for once it is not found when performing the library scan. I tried restarting the server, I checked the .mkv files and they were playable. You can also see for yourself, I’m pretty sure I used the correct naming pattern, the same I always use.
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The only “Error” I could find in the logs is “Unknown metadata type: folder” and it also come up when only loading the page, but I really don’t get what it could be referring to…
So I don’t know if someone could have a lead on what possible reason there would be for plex not founding the show after scanning ?

Thanks a lot !

This is almost always caused by the folder not having the correct permissions for Plex. Compare the permissions to a folder that scans correctly.

That was exactly it, the files were in -rw-r----- instead of the usual -rw-rw-r–
Thanks a lot, it now is working perfectly !

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