TV Show Titles do not update using Episode - Refresh Metadata, but they do if Refreshed at the Show level

Meet The Plex Dance ™.

When you modify a media file (metadata, add/delete tracks, etc) after adding it to Plex, you need to perform the Plex Dance. It clears out the old information then re-scans the file for the new information.

Also, make sure you follow media naming and organization guidelines. Specifically, Naming Home Series Media.