TVDB Metadata not populating for shows with many episodes

Plex is still using that old bundle and until you Dance - that won’t change. You have to remove the show, scan the library, empty the trash, clean the bundles, check the names, and re-add the show for a brand new bundle.

All steps, in the order given - or it simply won’t work.

Also - TVDB is… slow these days, more slow for some than others - so Dance, but give it some time.

This - all this - is why Veterans know all too well the importance of pristine file names and structures BEFORE you write that bundle. Been there, done that, have the autographed T-Shirt.

Be SURE to read this edit:

You are using, at least some, MP4 files - do this now, before you Dance, or you will be Dancing again:

Move Local Media Assets to the bottom of the stack of Active Agents under ALL tabs in Shows and Movies.

Red: Where it was
Green: Where it goes

Reason: LMA in the top slot give tip-top priority to an embedded and bogus Title. Plex will actually prefer that Title over a perfect file name - unless you take steps to stop that nonsense with the LMA Hack.

I’ve done the plex dance several times, and I just created a brand new library to avoid having any leftover bundles. I’m going to try create a new docker instance to see if that one goes through.

You are using, at least some, MP4 files - do this now, before you Dance, or you will be Dancing again:

Move Local Media Assets to the bottom of the stack of Active Agents under ALL tabs in Shows and Movies.

Red: Where it was
Green: Where it goes

Reason: LMA in the top slot gives tip-top priority to an embedded and bogus Title (in an MP4/M4V file). Plex will actually prefer that Title over a perfect file name - unless you take steps to stop that nonsense with the LMA Hack.

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If I may recommend?

Put LMA at the bottom. As long as it’s checked, it will be used.
Having it at the bottom prevents it from superseding anything which is curated.

I have had that at the bottom. I just created a new docker instance and this one is finding the metadata immediately.

Fixed it. My tvdb agent must have been corrupted or I broke it somehow. I deleted the directories and files under /Plug-in Support/ that referred to tvdb and restarted my plex docker. Added Spongebob to my existing library that I had been working with and it found all metadata within a few minutes. Thanks for all your help.

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