Ubuntu 24.04 - Claim - Not Authorized

Plex Media Server
1

Server Version#: 4.141.0
Player Version#:
I did this :
Linux

Quit/exit your Plex Media Server, so it’s not actively running
In your text editor, remove the following attribute/key pairs from the Preferences.xml file:
    PlexOnlineHome="1"
    PlexOnlineMail="jane@example.com"
    PlexOnlineToken="RanD0MHex1DecIm4LtoKeNheR3"
    PlexOnlineUsername="ExampleUser"
Save the edited file
Launch your Plex Media Server

I keep getting the “Not authorized” message

The logs :
[
{
“type”: “info”,
“host”: “localhost:32400”,
“userAgent”: “Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:133.0) Gecko/20100101 Firefox/133.0”,
“browser”: {
“platformVersion”: “0”,
“id”: “firefox”,
“name”: “Firefox”,
“version”: “133.0”,
“gecko”: true,
“platform”: “Linux”,
“platformID”: “linux”,
“platformModifierKey”: “ctrl”
},
“version”: “4.141.0”,
“username”: “fredo3000”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “clients.plex.tv”,
“uri”: “https://clients.plex.tv”,
“testState”: “untested”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: true,
“isPending”: false,
“isConnected”: false,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“sources”: [
{
“id”: “internal”
}
]
}
]
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[UserManager] autoLogin true”,
“time”: “2025-01-21T14:04:02.926Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Sources] Initializing…”,
“time”: “2025-01-21T14:04:02.934Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Sources] Finished initialization”,
“time”: “2025-01-21T14:04:02.934Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initializing…”,
“time”: “2025-01-21T14:04:02.934Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initialize server without token, Ubuntu-2404, cde4790a3872c8948e62a65d58833eb3cfa1ab90, http://127.0.0.1:32400”,
“time”: “2025-01-21T14:04:02.944Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initialize server without token, [Bundled], http://localhost:32400”,
“time”: “2025-01-21T14:04:02.946Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Initialize server without token, [Loopback], http://127.0.0.1:32400”,
“time”: “2025-01-21T14:04:02.948Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Waiting for initial servers = [Bundled], [Loopback], plex.tv”,
“time”: “2025-01-21T14:04:02.948Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Primary Server] Waiting to set the primary server”,
“time”: “2025-01-21T14:04:02.949Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Primary Server] Waiting for the last primary server, cde4790a3872c8948e62a65d58833eb3cfa1ab90, to connect”,
“time”: “2025-01-21T14:04:02.949Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2025-01-21T14:04:02.949Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2025-01-21T14:04:02.950Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2025-01-21T14:04:02.950Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Commands] Executing testServerConnection”,
“time”: “2025-01-21T14:04:02.950Z”
},
{
“type”: “log:message”,
“level”: 1,
“message”: “[Companion] No companion found”,
“time”: “2025-01-21T14:04:02.950Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Finished initialization”,
“time”: “2025-01-21T14:04:02.951Z”
},
{
“type”: “ajax”,
“url”: “/web/translations/en.json”,
“status”: 200,
“responseLength”: 2,
“time”: “2025-01-21T14:04:02.954Z”
}
]

2

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