Ubuntu 24.04 with fresh snap Plex-HTPC install and loss of main screen after screen-lock

Operating System

  • OS: Ubuntu Linux

  • Kernel: 6.14.0-34-generic

  • Architecture: x86_64

Plex HTPC Details

  • Version: 1.71.1

  • Installation Method: Snap package (snap store)

  • Snap Revision: 73

  • Installation Date: 2025-11-03

After Plex HTPC has been idle for a period of time and the Plex screensaver/screen lock activates:

  1. The screen displays the screensaver (as expected)

  2. User logs back in and continues the playback

  3. Once the playback completes, I am unable to move to the next episode or go back to the main menu - a blank screen is displayed instead.

  4. The application appears to be running but the UI is not displayed

  5. Navigation is impossible - no menus, buttons, or interface elements are visible

  6. Only option is to force quit and restart the application

This is happening pretty reliably on Ubuntu 24.04 and snap package, I was able to reproduce it on 3 different machines with Ubuntu 24.04.