Unable to claim my server

Plex Media Server
,
1

Server Version#: 1.19.4.2902
Player Version#: 4.30.2 (Plex Web)

I have been performed soft reset multiple times and not work:

  1. stop plex media sever
  2. delete Preferences.xml
  3. start plex media sever
  4. open incognito window
  5. sign in and claim

can someone help me please?

Plex Media Server Logs.zip (710.7 KB)

2

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