Unable to connect Apple TV 3 after router switch

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1

Ok, So I my airport extreme yesterday and now I am unable to get plexconnect to work again.  I seleted and reinstalled plex on the Windows PC it is Running on. I have attempted to generate and install certs twice now.  I am unable to install the cert under "send data to apple" only through usb. I am a little lost, not sure what to try next. Hopefully I am just overlooking something with an IP address. 

 

  • ATV 3

  • The DNS server set on the ATV : 10.0.1.108

  • The local IP address of the device that PlexConnect is installed on: 10.0.1.108

  • The device and operating system (including version number) that PlexConnect is installed on: PC Windows7

  • The device and operating system (including version number) that the Plex media server (PMS) is installed on:PC Windows7

  • The Plex media server (PMS) version number you: 2.1.10

  • The local IP address of the device that the Plex media server (PMS) is installed on: 10.0.1.108

  • The PlexConnect version number. 0.3.1

  • The contents of your 'Settings.cfg' file [PlexConnect]

    enable_plexgdm = True
    ip_pms = 192.168.178.10
    port_pms = 32400
    enable_dnsserver = True
    port_dnsserver = 53
    ip_dnsmaster = 8.8.8.8
    prevent_atv_update = True
    enable_plexconnect_autodetect = True
    ip_plexconnect = 0.0.0.0
    hosttointercept = trailers.apple.com
    port_webserver = 80
    enable_webserver_ssl = True
    port_ssl = 443
    certfile = ./assets/certificates/trailers.pem
    loglevel = High
    logpath = .
     

  • A detailed description of the issue (the clearer you can make this the better): Unable to launch trailers and connect to plex.  It does work using th eplex app from my iphone. 

  • Ensure you post your 'PlexConnect.log' file to pastebin and post the link ('PlexConnect.log' is located in your PlexConnect folder). If possible, follow these steps to create a "more detailed fresh" one 07:39:04 PlexConnect: started: 07:39:04

    07:41:10 PlexConnect: started: 07:41:10
    07:41:10 PlexConnect: Version: 0.3.1+
    07:41:10 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500 32 bit (Intel)]
    07:41:10 PlexConnect: Host OS: win32
    07:41:10 Settings: getsetting enable_plexconnect_autodetect=True
    07:41:10 PlexConnect: IP_self: 10.0.1.108
    07:41:10 Settings: getsetting hosttointercept=trailers.apple.com
    07:41:10 Settings: getsetting enable_dnsserver=True
    07:41:10 DNSServer: started: 07:41:10
    07:41:10 Settings: getsetting port_dnsserver=53
    07:41:10 Settings: getsetting ip_dnsmaster=8.8.8.8
    07:41:10 Settings: getsetting prevent_atv_update=True
    07:41:10 DNSServer: ***
    07:41:10 DNSServer: DNSServer: Serving DNS on 10.0.1.108 port 53.
    07:41:10 DNSServer: intercept: ['trailers.apple.com'] => 10.0.1.108
    07:41:10 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
    07:41:10 DNSServer: forward other to higher level DNS: 8.8.8.8
    07:41:10 DNSServer: ***
    07:41:10 Settings: getsetting enable_webserver_ssl=True
    07:41:10 WebServer: started: 07:41:10
    07:41:10 Settings: getsetting port_webserver=80
    07:41:10 WebServer: ***
    07:41:10 WebServer: WebServer: Serving HTTP on 10.0.1.108 port 80.
    07:41:10 WebServer: ***
    07:41:10 ATVSettings: init class CATVSettings
    07:41:10 ATVSettings: load settings
    07:41:10 WebServer: started: 07:41:10
    07:41:10 Settings: getsetting port_ssl=443
    07:41:10 Settings: getsetting certfile=./assets/certificates/trailers.pem
    07:41:10 Settings: getsetting certfile=./assets/certificates/trailers.pem
    07:41:10 WebServer: ***
    07:41:10 WebServer: WebServer: Serving HTTPS on 10.0.1.108 port 443.
    07:41:10 WebServer: ***
    07:41:15 PlexConnect: Shutting down.
    07:41:15 DNSServer: Shutting down.
    07:41:15 WebServer: Shutting down.
    07:41:15 ATVSettings: save settings
    07:41:15 WebServer: Shutting down.
    07:41:15 PlexConnect: shutdown
     
     
2

The problem is the up change. Remove or change the ip_pms = 192.168.178.10 to the ip where the plex media server is installed.

3
 
 updated setting.cfg  and still no access.   Do I need to create new certs? 
 
[PlexConnect]
enable_plexgdm = True
ip_pms = 10.0.1.108
port_pms = 32400
enable_dnsserver = True
port_dnsserver = 53
ip_dnsmaster = 8.8.8.8
prevent_atv_update = True
enable_plexconnect_autodetect = True
ip_plexconnect = 0.0.0.0
hosttointercept = trailers.apple.com
port_webserver = 80
enable_webserver_ssl = True
port_ssl = 443
certfile = ./assets/certificates/trailers.pem
loglevel = High
logpath = .
 
08:55:56 PlexConnect: started: 08:55:56
08:55:56 PlexConnect: Version: 0.3.1+
08:55:56 PlexConnect: Python: 2.7.6 (default, Nov 10 2013, 19:24:18) [MSC v.1500 32 bit (Intel)]
08:55:56 PlexConnect: Host OS: win32
08:55:56 Settings: getsetting enable_plexconnect_autodetect=True
08:55:56 PlexConnect: IP_self: 10.0.1.108
08:55:56 Settings: getsetting hosttointercept=trailers.apple.com
08:55:56 Settings: getsetting enable_dnsserver=True
08:56:00 Settings: getsetting enable_webserver_ssl=True
08:56:00 DNSServer: started: 08:56:00
08:56:00 Settings: getsetting port_dnsserver=53
08:56:00 Settings: getsetting ip_dnsmaster=8.8.8.8
08:56:00 Settings: getsetting prevent_atv_update=True
08:56:00 DNSServer: ***
08:56:00 DNSServer: DNSServer: Serving DNS on 10.0.1.108 port 53.
08:56:00 DNSServer: intercept: ['trailers.apple.com'] => 10.0.1.108
08:56:00 DNSServer: restrain: ['mesu.apple.com', 'appldnld.apple.com', 'appldnld.apple.com.edgesuite.net'] => 127.0.0.1
08:56:00 DNSServer: forward other to higher level DNS: 8.8.8.8
08:56:00 DNSServer: ***
08:56:00 WebServer: started: 08:56:00
08:56:00 Settings: getsetting port_webserver=80
08:56:00 WebServer: started: 08:56:00
08:56:00 Settings: getsetting port_ssl=443
08:56:00 Settings: getsetting certfile=./assets/certificates/trailers.pem
08:56:00 Settings: getsetting certfile=./assets/certificates/trailers.pem
08:56:00 WebServer: ***
08:56:00 WebServer: WebServer: Serving HTTP on 10.0.1.108 port 80.
08:56:00 WebServer: ***
08:56:00 ATVSettings: init class CATVSettings
08:56:00 ATVSettings: load settings
08:56:00 WebServer: ***
08:56:00 WebServer: WebServer: Serving HTTPS on 10.0.1.108 port 443.
08:56:00 WebServer: ***
 
4

Did you remove the old profile from theATV? It sounds like a certificate issue

5

Yes, I have removed and installed the certs three times.  Would a restore on the ATV help out? 

6

Are you sure about the IP of your PlexConnect machine? Did you set it correctly in aTV settings? As long as you can NOT see any DNS requests in the logs, it's not the certs. Moste likely it's the IPs, network connection, or firewalls...

7

Is your desktop hosting plex and plexconnect plugged into the lan and your atv3 via wifi? If so I have seen some routers that actually block traffic between them, especially if you use a guest network. 

8

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