cannot connect after changing IP address

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  • Your ATV model (2 or 3) and firmware version (found under the ATV settings > general > about > Apple TV software):  3rd gen ver 7

  • The DNS server set on the ATV (found under the ATV settings > general > network > DNS): manual, 192.168.0.10

  • The local IP address of the device that PlexConnect is installed on: 192.168.0.10

  • The device and operating system (including version number) that PlexConnect is installed on: Win 7 64bit

  • The device and operating system (including version number) that the Plex media server (PMS) is installed on: Win 7 64bit

  • The Plex media server (PMS) version number you are running (do not put 'latest'): 0.9.11.4.739

  • The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.0.10

  • The PlexConnect version number. If using Github source then a time and date of download (look at the creation date of the folder) and if you are using any non-standard setup e.g. Plexify or a fork. Feb 03 2015

  • The contents of your 'Settings.cfg' file (this is created at first clean shutdown of PlexConnect, using CTR+c): http://pastebin.com/wfSkbFrf

 
PROBLEM DESCRIPTION:
 
New router, new static IP. ATV can no longer connect to plexconnect (cannot add certificate, other apps cannot go online either). I have tried the following with no avail:
 
- change DNS server in ATV to new plexconnect static IP
- regenerate all certificates
2

Sorry your Link did not load the first time, I see the Settings.cfg now. 

The Log does not show traffic, did you go to Trailers while prexconnect was running?

Can you confirm your ATV is connected via Wired or Wireless and that the DNS setting is on the correct interface.

3

Sorry your Link did not load the first time, I see the Settings.cfg now. 

The Log does not show traffic, did you go to Trailers while prexconnect was running?

Can you confirm your ATV is connected via Wired or Wireless and that the DNS setting is on the correct interface.

I tried going to trailers- it won't connect.

tried both wired and wireless. Currently wireless. Not sure what you mean by the correct interface...

4

When you go to network settings on the aTV you can select the wired or wireless interface, you need to make sure the DNS is correct on the interface you are using (you stated wireless) maybe post a pic of the aTV network setting screen

5

When you go to network settings on the aTV you can select the wired or wireless interface, you need to make sure the DNS is correct on the interface you are using (you stated wireless) maybe post a pic of the aTV network setting screen

network screen image:

IMG_0966.jpg

6

Ok, then the next thing is windows firewall, did you put exceptions to allow Python to access the 3 ports (80,443,53)? Although it’s strange this might be the issue just for a new router). But maybe the network is being identified as public or something on the windows PC?

7

Should your DNS setting be 192.168.0.1?



Sent from my iPad using Tapatalk

8

Ok, then the next thing is windows firewall, did you put exceptions to allow Python to access the 3 ports (80,443,53)? Although it's strange this might be the issue just for a new router). But maybe the network is being identified as public or something on the windows PC?

that was it! for some reason there were two python entries in the firewall, one was allowed in private and one on public networks. Allowed both on both and now it worked.

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