Unable to delete a library

General Discussions
1

I tried to delete a music library from plex server, but the library is still there.
Anyone has a solution for this issue ?
Thanks,

2

Do you figure this out or do you still have a problem?

3

The problem is still not fixed yet

4

Did you delete the underlying folders that were used to create the library?

What do the logs show? You should see the reason in the log files.

6

You might have to https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

7

So i am having the same problem, but with my movie folder. The trash won’t delete and i can not delete the movie playlist. I need some info please.

8

Edit your movie library
go to the ‘Add Folders’ tab
verify that each path which is listed there, is

  • still existing
  • accessible to Plex
  • not completely empty

Do also check for database corruption:

  1. activate debug logging (not ‘verbose’!)
  2. quit Plex Server
  3. wait 1 minute
  4. start Plex Server
  5. wait 5 minutes
  6. fetch log files and attach them here

Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

9

Plex Media Server Logs_2019-06-22_09-27-56.zip (3.7 MB)

Here is my log, I can’t make heads or tails of it. Please help.

10

You have enabled ‘verbose’ logging. Please disable it, I can’t diagnose your issue because the logs are swamped with “verbose verbiage”.

11

Plex Media Server Logs_2019-06-26_13-29-02.zip (3.8 MB)

Debug is set to enable.

12

There are no logs from scanning your movie library.
Only 6 times scanning your tv show folder.
If you please only scan your movie library, then wait a few minutes and then fetch logs immediately, I can try and find the issue.

But I found a lot of issues with your tv show library as well:

/volume1/TV/TV/BATMAN BEYOND/BATMAN BEYOND S01/BATMAN BEYOND S01 E05.mp4"

WHY ARE YOU USING ALL CAPITALS? Shouting at Plex won’t change anything :wink:

There is a space character between S01 and E05
The season folder should be only named Season 01

/volume1/TV/TV/BIRDS OF PREY/BIRDS OF PREY S01 E01.mp4"
Season folder is missing. Always create a season folder – even if the show only has one season…

/volume1/TV/TV/BATMAN 1943/BATMAN 1943 S01 E01.mp4"

The (year) belongs into parentheses.

"/volume1/TV/TV/OSWALD THE LUCKY RABBIT/OSWALD THE LUCKY RABBIT S01 E04.sub"
"/volume1/TV/TV/OSWALD THE LUCKY RABBIT/OSWALD THE LUCKY RABBIT S01 E05.idx"
"/volume1/TV/TV/OSWALD THE LUCKY RABBIT/OSWALD THE LUCKY RABBIT S01 E05.mp4"

Season folder missing. External subtitles won’t work if the season folder is not there.

"/volume1/TV/TV/The Big Bang Theory/Season 08/S08E024.mp4"
"/volume1/TV/TV/The Big Bang Theory/Season 08/S08E03.mp4"

use a constant number of digits for the episode number.
Season 08
and
Season 24

"/volume1/TV/TV/THE FRESH PRINCE OF BELL AIR/THE FRESH PRINCE OF BELL AIR S01 E 06.mp4"
even more space characters
n.b. it’s “Bel Air” (only one L)

13

Good to know on the fixes for the t.v. part.

Plex Media Server Logs_2019-06-26_13-59-49.zip (4.1 MB)

14

Oh, here we have it:
Jun 26, 2019 13:58:51.135 [0xf52f46e0] ERROR - Exception thrown while scanning: sqlite3_statement_backend::loadRS: database disk image is malformed

You must repair your database. As quickly as possible, before the damage cannot be fixed anymore.
https://support.plex.tv/articles/201100678-repair-a-corrupt-database/

15

Thanks for all the help.