Unable to delete a single movie from library

Plex Media Server NAS & Devices
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1

Server Version#: 1.16.1.1291 (Docker)
Player Version#: 3.95.2 (Web Client)

Logs appear to have some debugging enabled (even though option is set to “disabled”): Plex Media Server Logs_2019-07-05_23-38-15.zip (1.4 MB)

I just completed migrating my Plex library from an Nvidia Shield to my recently built unRAID server. - The new server instance is running quite well under a Docker container, with the exception of a single library item/file (movie) that I am unable to delete.

If I click on the ellipses on the movie icon and select “Delete”, the file will immediately disappear. However, if I click on another library (such as TV Shows) and return back to Movies, the icon reappears. - As for deleting the file via the “Get Info” window, it does not appear to do anything at all.

I have verified that the Docker container is configured with the correct permissions, and have even went as far as running chmod 777 recursively against the “config” and “data” (media file) directories. That was followed-by a restart of the docker container itself, and even a reboot of the actual unRAID server. - None of which have resolved this issue.

2

I do not want them but why tell us to ask? Most likely your logs will pinpoint the exact cause of the issue but they can’t help you/us.

3

Yes, I get that. Just didn’t know where I should upload them to (if there was a standard/common location). Therefore, I just said to ask.

4

The standard is basically drag the zip file into the reply window and hit reply. Someone with a crap ton of Linux experience will take a look at them.

5

  1. logs should NEVER be Verbose unless specifically instructed to do so. Verbose logs contain so much nonsense/noise (detail) they have little value for troubleshooting.

  2. as for your delete problem, disable Verbose and stand by for someone to ask you for them, or simply attach them to a post you create AFTER you gather some Debug logs when you create/trigger/reproduce the problem.

1 Like
6

True that. Much of the useful(valuable) information is lost.

7

I corrected my initial post. - Verbose is not enabled.

8

Then you are good to go!

9

Excellent. Create the problem, wait a minute, gather the full zipped collection and:

  1. attach to a message
    or
  2. stand by for instructions (if you don’t like having your logs hanging out in public)
10

I did that originally but did not have any of the debug/verbose options selected (even though the logs do show some debug flags). Those logs were (just) attached to the initial post. - Just to be safe, I explicitly enabled debug and re-created the problem. Attached here.

Plex Media Server Logs_2019-07-06_10-44-05.zip (5.4 MB)

11

Super, now all you need is a capable/willing participant to get to the bottom of your issue. I am a receptionist. I don’t really give a ****, but I’m pretty and they hired me to direct traffic.

:smiley:

12

Did they give you the t-shirt yet?

13

(Edited)
No, because they knew I would sell it for food (the pay REALLY sucks).

1 Like
14

The only T-shirts left are the ones with Red circles on the back.

I can get one of those sent out if you want? It’s the same one I wear. :joy:

2 Likes
15

I wound up getting rid of the movie (invalid entry) by deleting the old path from my Movies library. - This was done after I ensured that everything else was carried over, and all duplicates were removed… One of the guides that I was originally following for the migration was here.

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