Just recently (maybe two months) I can no longer delete files from within plex (apps, web). It says “says unable to delete media please check that this file exists and has appropriate permissions” from the app. The web just says cannot delete.
Obviously it seems like a permissions issue. But I’ve made no changes. Running plex server on windows 11 computer. Very basic. I can delete the files from the source computer and everything behaves correctly afterwards (file gone from plex apps)
Searched the web, this forum, reddit… nothing seemed to fit or fix my issue. Any help would be much appreciated!
Where are the media files stored?
On a local hard drive inside the server computer?
On a locally attached external drive?
On a NAS device or file server in the local network?
Somewhere else?
Is Plex server run as a Windows system service? (not the default and only possible with additional 3rd-party tools)
Or is Plex server perhaps auto-started by the Windows task scheduler?
In which case under which Windows user account?
Thank you for the reply!
Everything is stored on an internal drive, separate from the main windows drive. Plex is run as the most basic set up, just downloaded the PMS to my main windows drive. It’s loaded on windows start up and there’s only one user, which is me/admin.
Nothing has changed in my set up since this started (other than regularly updating the PMS and windows itself). It took me a while to notice so I can’t determine at which point this changed to pin it to a specific upgrade
Is free storage space scarce on your drive C:?
Or has it been recently?
No both drives have been around 50% free. No recently fluctuations
Stop Plex server using the Plex logo in the Windows task tray
Execute the .bat file from here: https://github.com/ChuckPa/DBRepair/tree/master/Windows
This will attempt to rebuild your database files. My suspicion is that they might be damaged.
(If you want to read the messages from this script, you would have to call it from a command line window cmd.exe)
Stop Plex server using the Plex logo in the Windows task tray
Execute the .bat file from here: https://github.com/ChuckPa/DBRepair/tree/master/Windows
This will attempt to rebuild your database files. My suspicion is that they might be damaged.
(If you want to read the messages from this script, you would have to call it from a command line window cmd.exe)
I did run that file… I think correctly… I downloaded the zip from git hub and ran the bat from that folder. Unfortunately I’m still getting the same error
