Server Version#:1.18.5.2309
Player Version#:4.12.3
Hi everyone
The scan does not see newly added files.
Unable to delete libraries, Empty Trash is giving an error as well.
All these started to happen when I tried to remove files from folders, then perform Scan - Empty Trash-Clean Bundle-Scan etc.
Sorry, I’ve not downloaded your log files, as I’m not risking to access that site.
You can easily take the zip file with your logs and drag it into the message editor of this forum.
Or inspect them yourself. Take a look at the Plex Media Server.log file and seek for messages about database corrupt or malformed.
If you find these, you may have to repair your database.
Shut down Plex server on your Syno,
copy the file com.plexapp.plugins.library.dband (if present) its “companion” files com.plexapp.plugins.library.db-shm com.plexapp.plugins.library.db-wal
over to your Windows workstation.
Download the sqlite tools for Windows and repair the DB.
Here is an alternative approach, which uses an older backup copy of the database. However, this can only work if the backups are not corrupt themselves.