Unable to find my server

Plex Media Server
1

I am suddenly unable to see my server files - at all. I can’t even get a prompt to “claim” the server. A total picnic problem. Thx

2

@doug_hawes

Need more info please :slight_smile:

  1. DSM version
  2. PMS version
  3. Manually created ZIP file of the “Logs” directory from PMS if you can get to them.

If you can’t claim the server, are you using:

  1. Quick Connect link?
  2. A FQDN ?
  3. App.plex.tv ?
3

DSM v7.01-42218
PMS version 1.27.0.5849
Not sure how to access the Logs directory.

I’m only using app.plex.tv

Thanks for your help