Unable to install latest update

Server Version#: CentOS Version 1.15.4.993
Player Version#:

Trying to update using yum as always, but receive this error message:

plexmediaserver-1.15.5.994-4610c6e8d.x86_64.rpm: does not update installed package

The previous updates have been over 200MB this one is just over 100MB. Any thoughts on what could be wrong?

what is installed? rpm -qa | grep -i plex
Which Centos version?

plexmediaserver-1.15.5.994-4610c6e8d.x86_64

CentOS Linux release 7.6.1810 (Core)

Please note that the installed update does not reflect what plex web says. Plex web says 1.15.4.993 is installed and needs an update

I am getting the same error message when trying to manually install the update from the plex web server. I have a NAS, WD PR2100

My Roko devise attached to my Smart TV will not recognise my server now until the update is successfully installed

@Sonz,
I cannot help with the WD. I do know it has to go through their installer app.

All good, thanks for the reply :slight_smile:

I worked my way through the forum discussions relating to NAS devices and located the instructions I needed to assist me

Cheers ChuckPA

Regarding Centos,

May I see the shell commandline output ?

Copy/paste it here please?

sure…

After stopping the server with: service plexmediaserver stop, here is the update command I’ve always used without any problem:

[root@localhost EDMNAS01]# yum update plexmediaserver-1.15.5.994-4610c6e8d.x86_64.rpm
Loaded plugins: fastestmirror, langpacks
Examining plexmediaserver-1.15.5.994-4610c6e8d.x86_64.rpm: plexmediaserver-1.15.5.994-4610c6e8d.x86_64
plexmediaserver-1.15.5.994-4610c6e8d.x86_64.rpm: does not update installed package.
No packages marked for update

Then I restart the server with: service plexmediaserver start

RPM DB query shows you have: plexmediaserver-1.15.5.994-4610c6e8d.x86_64
You want to update with: plexmediaserver-1.15.5.994-4610c6e8d.x86_64

It will not update the version already installed if they are the same version This is how the package manager works…

What are you trying to accomplish?

As stated above, plex Web says it needs to be updated to the newer version. The version itself is not updating with plex Web.

Plex/Web isn’t in sync with the new repo… It always lags.
How the web team decides these things is a mystery.

I do suggest checking your update channel and/or turning update notification off in General settings.

Being in sync with the repo? I download and update manually, I don’t use repos.

Something has gone wrong with the latest update or the way it updated. Is there a way to remove the update? There are now issues with other platforms and browsers. It may be easier to remove the update if possible. Please advise.

Which update channel are you showing in Settings - Server - General - Show Advanced ?

The repositories always show Public.

I’m using the beta channel

Beta is always a manual download.

Linux has no auto-installer from within PMS because PMS itself doesn’t run as root. As you know, root privilege is required to run the installer.

Yes it was a manual update like I’ve always done as root.

So can I uninstall this update?

You can always uninstall any update.
Your data is not deleted when you remove the package unless you tell the package manager to purge (remove the home directory)

Thank you. I have downgraded to the previous version and everything is working again.

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