Unable to login to server as owner

Server Version#:
Player Version#:

Saw a similar topic in 2016 but I am limited in my options as server settings are only available as owner.

https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

Worked a treat UNTIL I claimed the server and signed in then it came up with
“There was an unexpected error loading the settings”
Now I am back to where I was before.

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