Server Version#: 1.29.2.6364-6d72b0cf6
Player Version#:
In an attempt to fix the missing navigation bar , I removed the server installation with the intent of doing a fresh install. I now cannot get past the setup where it asks for the name; the next button just spins.
I’ve purged the install as described in the docs (several times) but still get the same. Tried Safari and Chrome but nothing seems to be working.
SE56
November 7, 2022, 11:23am
2
Please fill me in on the steps you made to uninstall
Initial attempts as per the official instructions:
Quit Plex
Remove library files (~/Library/Application Support/Plex Media Server/
~/Library/Caches/PlexMediaServer/
~/Library/Logs/Plex Media Server/)
Terminal: defaults delete com.plexapp.plexmediaserver
Delete the app
Restart Mac, etc.
*Remove registered devices
Most recent: all of the above and then remove anything that vaguely mentions Plex in the name.
1 Like
SE56
November 7, 2022, 11:33am
4
Great, what was the last version of plex that worked for you?
That I’m not sure of. I think I had a previous version that I reinstated but still had the same issue, so downloaded the latest.
SE56
November 7, 2022, 11:46am
6
So your stuck…
Here is the remedy I believe. Do the uninstall again and install this version.
Thank you for this update, really appreciate you’re working on improvements and AV1 support! I can report it’s working fine with Nvidia and Intel transcoding. No noticeable differences, but maybe the changes were only for macOS in this release.
Report back when done
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It looked hopeful with a message saying ‘Please wait while Plex starts’ but then went to the setup stage and I have the same issue.
@SE56 Thinking back, the other issue leading to the need to reinstall was that I kept getting the ‘Server settings unavailable’ message.
1 Like
SE56
November 7, 2022, 12:15pm
9
Not looking good and I suppose you can’t update your OS to Big Sur, as it works a dream for me.
SE56
November 7, 2022, 12:18pm
10
Dave you could try one of these previous installs
Same problem here. I am on Plex Server version 1.28.2.6151 everything works as normal if I upgrade to anything above this I lose my server settings. My web player version is 4.87.2. I can’t upgrade to anything past this.
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Installing that previous version worked, thank you. A little disappointing that I’m stuck on that version now.
I’m running it on a 2012 Mac Mini (Mojave) so I can only upgrade to Catalina (and that requires a file system change).
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SE56
November 7, 2022, 12:55pm
12
So you store your Media on the Mac Mini? If you update it does not influence external storage
Currently, yes. The external I was using died. I will upgrade it in time.
SE56
November 7, 2022, 12:58pm
14
I use WD desktop drives and have them formatted to NTFS. Very handy when friends come asking.
system
Closed
February 5, 2023, 12:59pm
15
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