Server Version#: 1.25.9.5721
Player Version#:
Tuner Make/Model: Silicondust HDHomeRun CONNECT QUATRO HDHR5-4US
Guide/Lineup name: EPG - USA postal code 64167
Using XMLTV?: no
Channel number/Name: United States postal code 64167
I have the Plex Pass license
Setting up a new Windows PC as a Plex Media Server. When trying to add the HD Home Run has a Live TV & DVR it is unable to provide a list of service providers to chose from. Which then causes PMS to prompt for XMLTV guide configuration vs using EPG.
Request: [127.0.0.1:60014 (WAN)] GET /livetv/epg/countries/usa/tv.plex.providers.epg.cloud/lineups?postalCode=64167 (9 live) TLS GZIP Signed-in Token (kscrib) (Chrome)
EPG[tv.plex.providers.epg.cloud]: unable to retrieve service provider details
Completed: [127.0.0.1:60014] 200 GET /livetv/epg/countries/usa/tv.plex.providers.epg.cloud/lineups?postalCode=64167 (9 live) TLS GZIP 0ms 532 bytes (pipelined: 6)
I have tried many different zip codes in the USA and none of them return a list of service providers to chose from.
I checked the service status and it does not list any current plex cloud service outages.
The HD Home run is seen by Plex, and is also working outside of plex. The issue in adding it to Plex is the inability to find the program guide
