Unable to search for subtitles

Plex Media Server
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Server version: 1.20.5.3600 OS: Linux cb 4.15.0-124-generic #127-Ubuntu SMP Fri Nov 6 10:54:43 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Trying to search for subtitles gives an error “Unable to load subtitles”
Error shows “Unable to load subtitles”. This happens on all platforms.

Logs show this: [IPADDRESS:48280] 500 GET /library/metadata/802/subtitles?language=en&hearingImpaired=0&forced=0 (13 live) GZIP 454ms 376 bytes Error issuing curl_easy_perform(handle): 7

Going to the url of /library/metadata/802/subtitles?language=en gives a “Internal Server Error”. This used to work fine but broke past few weeks.

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Opensubtitles is down right now, that might be the cause ?

1 Like
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yes,you are right.

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