Can any one give my any tips/pointers for this issue, I’ve been trying to update Plex to the latest version and the usual method via downloading and installing manually is failing - no errors, it shows the updating box, but then this just disappears before getting as far as telling me I already have plex installed
I’ve had the problem before and stopping, removing plex, and rebooting before installing seems to resolve it, not this time, I’ve now got no plex, and I can’t even install the older no-plex pass version, or the version available via the WD Online “Store”
Anyone got any ideas here, are there logs on the device somewhere that’ll tell me what’s going on, or some way of installing manually via command line ?
This may help I have a WD Mycloud PR2100 and what I have to do is download the program to a location of your choice then open your Nass Server goto apps then on that page there should be an option Install an App Manually then install Plex from there, works for me.
Thanks Redggie , that’s the process I usually follow and, aside from an issue a few months back, generally works fine
This time around it doesn’t appear to do much at all, after my earlier post I noticed my Safari Ad-Blocker was enabled for the Plex Gui, but turning it off didn’t help. I’ve also tried via Chrome, which appears to get further - the “Updating” pop-up was displayed for quite some time, but I also got a lot of errors from Chrome telling me the webpage isn’t responding and did I want to wait, eventually the gui timed out and nothing appears to have been installed Firefox appears to be mostly the same, but doesn’t pop up loads of errors…
I’m trying FF again, with the Gui timeout set to 30 minutes and have my fingers crossed - I’m not sure if it’s a browser issue or not, but it could explain why I can’t find anything logged on the device itself that tells me what’s going on
If anyone knows of a command line route to do this then I’d love to give it a go, it’ll rule out browser issues and if it doesn’t work, I’m hoping it may tell me what the issue is…
This looks to have ultimately been a NAS issue, no idea what’s happened, but the apache log was showing all sorts of errors for missing commands in /usr/sbin on the nas. A “factory reset” seems to have partially solved the issue, plex is now re-installed and working, samba share permissions seem to be playing up, but that’s clearly not a plex problem…
Firefox appears to be mostly the same, but doesn’t pop up loads of errors…