"Une erreur s'est produite lors de l'enregistrement"

The World is Flat Français - French
1

Bonjour,

Depuis que j’ai effecuté une mise à jour de ma solution Plex + OS, j’ai une erreur lors de mon authentification.

image

Pour info, le serveur est hébergé chez Kimsufi(OVH). VPS Ubuntun 16.04, Plex server version 1.15.4.994.

Coté log pas grand chose, Plex Media Server.log :


Jun 08, 2019 09:45:48.831 [0x7fdfc1ffb700] DEBUG - Request: [X.X.X.X:62944 (WAN)] GET /web/index.html (4 live) GZIP
Jun 08, 2019 09:45:48.831 [0x7fdfc1ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/index.html"
Jun 08, 2019 09:45:48.831 [0x7fdfc1ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/index.html is 9986.
Jun 08, 2019 09:45:48.831 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:62944] 200 GET /web/index.html (4 live) GZIP 0ms 9986 bytes (pipelined: 1)
Jun 08, 2019 09:45:49.282 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:62944 (WAN)] GET /web/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js (4 live) GZIP
Jun 08, 2019 09:45:49.282 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js"
Jun 08, 2019 09:45:49.282 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js is 4420000.
Jun 08, 2019 09:45:49.397 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:62945 (WAN)] GET /web/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css (5 live) GZIP
Jun 08, 2019 09:45:49.397 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css"
Jun 08, 2019 09:45:49.397 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css is 983756.
Jun 08, 2019 09:46:01.571 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62944] 200 GET /web/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js (5 live) GZIP 12289ms 4420000 bytes (pipelined: 2)
Jun 08, 2019 09:46:10.935 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62945] 200 GET /web/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css (4 live) GZIP 21537ms 983756 bytes (pipelined: 1)
Jun 08, 2019 09:46:13.678 [0x7fdfc1ffb700] DEBUG - Request: [X.X.X.X:62944 (WAN)] GET /web/img/desktop/ios/icon-ipad@2x.png (4 live) GZIP
Jun 08, 2019 09:46:13.678 [0x7fdfc1ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/img/desktop/ios/icon-ipad@2x.png"
Jun 08, 2019 09:46:13.678 [0x7fdfc1ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/img/desktop/ios/icon-ipad@2x.png is 14211.
Jun 08, 2019 09:46:13.678 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:62944] 200 GET /web/img/desktop/ios/icon-ipad@2x.png (4 live) GZIP 0ms 14211 bytes (pipelined: 3)
Jun 08, 2019 09:46:13.683 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:62945 (WAN)] GET /web/favicon.ico (4 live) GZIP
Jun 08, 2019 09:46:13.683 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/favicon.ico"
Jun 08, 2019 09:46:13.683 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/favicon.ico is 5430.
Jun 08, 2019 09:46:13.683 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62945] 200 GET /web/favicon.ico (4 live) GZIP 0ms 5430 bytes (pipelined: 2)
Jun 08, 2019 09:46:14.441 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:62945 (WAN)] GET /web/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png (5 live) GZIP
Jun 08, 2019 09:46:14.442 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png"
Jun 08, 2019 09:46:14.442 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png is 31365.
Jun 08, 2019 09:46:14.442 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62945] 200 GET /web/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png (5 live) GZIP 0ms 31365 bytes (pipelined: 3)
Jun 08, 2019 09:46:14.474 [0x7fdfc1ffb700] DEBUG - Request: [X.X.X.X:62962 (WAN)] GET /web/translations/fr.json (5 live) GZIP
Jun 08, 2019 09:46:14.475 [0x7fdfc1ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/translations/fr.json"
Jun 08, 2019 09:46:14.475 [0x7fdfc1ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/translations/fr.json is 173568.
Jun 08, 2019 09:46:14.697 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62962] 200 GET /web/translations/fr.json (5 live) GZIP 222ms 173568 bytes (pipelined: 1)
Jun 08, 2019 09:46:14.714 [0x7fdfc1ffb700] DEBUG - Request: [X.X.X.X:62944 (WAN)] GET /web/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png (5 live) GZIP
Jun 08, 2019 09:46:14.714 [0x7fdfc1ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png"
Jun 08, 2019 09:46:14.715 [0x7fdfc1ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png is 54413.
Jun 08, 2019 09:46:14.715 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:62944] 200 GET /web/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png (5 live) GZIP 0ms 54413 bytes (pipelined: 4)
Jun 08, 2019 09:46:16.047 [0x7fdfe6ffd700] DEBUG - Request: [X.X.X.X:62945 (WAN)] GET /media/providers (5 live) GZIP
Jun 08, 2019 09:46:16.047 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62945] 401 GET /media/providers (5 live) GZIP 0ms 357 bytes
Jun 08, 2019 09:46:16.056 [0x7fdfe67fc700] DEBUG - Request: [X.X.X.X:62962 (WAN)] GET / (4 live) GZIP
Jun 08, 2019 09:46:16.056 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:62962] 401 GET / (4 live) GZIP 0ms 435 bytes
Jun 08, 2019 09:46:16.226 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:62944 (WAN)] GET /identity (3 live) GZIP
Jun 08, 2019 09:46:16.248 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:62944] 200 GET /identity (3 live) GZIP 21ms 471 bytes (pipelined: 5)
Jun 08, 2019 09:48:02.002 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63037 (WAN)] GET /web/index.html (3 live) GZIP
Jun 08, 2019 09:48:02.002 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/index.html"
Jun 08, 2019 09:48:02.003 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/index.html is 9986.
Jun 08, 2019 09:48:02.003 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:63037] 200 GET /web/index.html (3 live) GZIP 0ms 9986 bytes (pipelined: 1)
Jun 08, 2019 09:48:03.229 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63037 (WAN)] GET /web/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css (3 live) GZIP
Jun 08, 2019 09:48:03.229 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css"
Jun 08, 2019 09:48:03.229 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css is 983756.
Jun 08, 2019 09:48:03.471 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63040 (WAN)] GET /web/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js (4 live) GZIP
Jun 08, 2019 09:48:03.471 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js"
Jun 08, 2019 09:48:03.472 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js is 4420000.
Jun 08, 2019 09:48:05.248 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:63037] 200 GET /web/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.css (4 live) GZIP 2018ms 983756 bytes (pipelined: 2)
Jun 08, 2019 09:48:17.373 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:63040] 200 GET /web/js/chunk-2-4a32fe3f94e5216b5ceb-plex-3.95.2-25e2ffd.js (4 live) GZIP 13901ms 4420000 bytes (pipelined: 1)
Jun 08, 2019 09:48:25.244 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63040 (WAN)] GET /web/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png (4 live) GZIP
Jun 08, 2019 09:48:25.245 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png"
Jun 08, 2019 09:48:25.245 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png is 31365.
Jun 08, 2019 09:48:25.245 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:63040] 200 GET /web/common/img/backgrounds/preset-dark.64cc1c942221cd2c153244bd8ecfb67a.png (4 live) GZIP 0ms 31365 bytes (pipelined: 2)
Jun 08, 2019 09:48:25.430 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63065 (WAN)] GET /web/translations/fr.json (4 live) GZIP
Jun 08, 2019 09:48:25.430 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/translations/fr.json"
Jun 08, 2019 09:48:25.430 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/translations/fr.json is 173568.
Jun 08, 2019 09:48:25.514 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63066 (WAN)] GET /web/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png (5 live) GZIP
Jun 08, 2019 09:48:25.514 [0x7fdf91ffb700] DEBUG - Final path: "/usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png"
Jun 08, 2019 09:48:25.515 [0x7fdf91ffb700] DEBUG - Content-Length of /usr/lib/plexmediaserver/Resources/Plug-ins-107756f7e/WebClient.bundle/Contents/Resources/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png is 54413.
Jun 08, 2019 09:48:25.515 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:63066] 200 GET /web/common/img/backgrounds/noise.8b05ce45d0df59343e206bc9ae78d85d.png (5 live) GZIP 0ms 54413 bytes (pipelined: 1)
Jun 08, 2019 09:48:25.577 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:63065] 200 GET /web/translations/fr.json (5 live) GZIP 147ms 173568 bytes (pipelined: 1)
Jun 08, 2019 09:48:28.492 [0x7fdfe6ffd700] DEBUG - Request: [X.X.X.X:63040 (WAN)] GET /media/providers (5 live) GZIP
Jun 08, 2019 09:48:28.493 [0x7fdfe6ffd700] DEBUG - Completed: [X.X.X.X:63040] 401 GET /media/providers (5 live) GZIP 0ms 357 bytes
Jun 08, 2019 09:48:28.537 [0x7fdfe67fc700] DEBUG - Request: [X.X.X.X:63065 (WAN)] GET / (4 live) GZIP
Jun 08, 2019 09:48:28.537 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:63065] 401 GET / (4 live) GZIP 0ms 435 bytes
Jun 08, 2019 09:48:28.685 [0x7fdf91ffb700] DEBUG - Request: [X.X.X.X:63066 (WAN)] GET /identity (3 live) GZIP
Jun 08, 2019 09:48:28.712 [0x7fdfe67fc700] DEBUG - Completed: [X.X.X.X:63066] 200 GET /identity (3 live) GZIP 27ms 471 bytes (pipelined: 2)

Concernant mon compte Plex, il est rataché à gmail avec l’offre Lifetime Plex Pass. J’ai purgé la liste des apareils utilisés, testé avec différents navigateurs Edge/Chrome/Firefox et application iPhone.

J’ai refais une installation complète OS + Plex mais le problème persiste …

Help, si vous avez d’autres pistes ? :face_with_monocle:

2

Bonjour,
La mise à jour de Plex exige dorénavant une authentification des périphériques qui s’y connectent. Les périphériques modernes demandent une vérification par code PIN comme Google Cast, PS4 etc … Le téléviseur est trop ancien pour s’authentifier de cette manière. Un des paramètres de Plex permet de spécifier des périphériques qui peuvent se connecter sans authentification. Pour cela, aller dans “Réglages avancés” de Plex Media Server > Réseau > Liste des adresses IP et des réseaux autorisés sans authentification. Entrer l’adresse IP du téléviseur et valider.

Dafont Showbox Adam4adam

3

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