"Unknown IP" in Remote Access Settings

Plex Media Server Remote Access
1

Server Version#: 1.24.4.5081 (Synology NAS)

I set some network settings…

  • Custom certificate location
  • Custom certificate encryption key
  • Custom certificate domain
  • Custom server access URLs

… and since then the remote acces settings show “Unknown IP” and a red X, but still “Fully accessible outside your network”. Is this normal when these network settings are set?

plex remote access unknown ip
plex remote access unknown ip1115×627 87.9 KB

I already restarted the server, installed the latest update, but no change.

The remote access still works. I can access the server from remote and even the new network settings seem to work. But the “Unknown IP” and the red X are weird. I just want to make sure that everything is ok.

2

Now it shows the IP again. Strange.