Server Version#: 1.20.1.3252
Player Version#: 1.17.0.1376-439f8b7f
Hi folks, I’ve run into an issue of frequent (seems like every half second) buffering of a specific media file. I’ve replicated this issue on my Windows player and Apple TV player. Everything in this setup is hardwired through a switch. The Plex server is a physical computer and I’ve got a Synology NAS on the network holding the media. I restarted everything involved and reproduced this issue.
The media is about two hours long, mp4 container, 1080p resolution, about 5000kbps bitrate, nothing that seems unusual to me. If I play it from the beginning, it loads the first couple minutes (by what I can see in the playback bar) and then refuses to load past that. At least if it is buffering past that, it’s very slow. Other similar media files have no problem loading and skipping around (normal behavior). The media in question does a sort of half second buffer and play stutter.
One thing that stood out is while attempting to play this file and even while it’s paused, the Plex dashboard reports over 100mbps bandwidth usage locally (pic attached). According to the Plex dashboard this file clocks in at 11mbps playing directly. I confirmed no one else is using the server local or remote during this. Perhaps it’s a bug in the encoding of the file that makes Plex think this media is on the order of a 4K remux? Logs attached as well.
Please let me know if you need more info about anything. Thanks!
Plex Media Server Logs_2020-08-30_21-56-16.zip (3.6 MB)
