Unraid Nvidia Transcoding, cant get it to work

Plex Media Server Desktops & Laptops
1

I am runnning unraid 6.8.0 and installed the unraid nvidia plug in to see my quadro k2200 video card, but I cant get plex to transcode using this card, I changed the advanced setting in transcode to allow acceleration and I added two variables to my docker

NVIDIA_DRIVER_CAPABILITIES all
and
NVIDIA_VISIBLE_DEVICES GPU-ad90e26e-85a5-7598-70e4-a32056a17d0d

Server Version#: 1.18.4.2171
Player Version#: 4.12.3

2

I found it, I didnt hit advanced and enter the extra parameters… DOH

now to do the decode mods

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4

I’m also having an issue with the Unraid container running 1.32.3.7162. The LiveTV shows it’s connecting to the tuner but it’s never displaying anything. I’m using an older i5 with a nVidia T600 and I think I have all my parameters correct. Is this a known issue?
com.plexapp.system.log (35.9 KB)
Plex Tuner Service.1.log (2.5 KB)

5

@jjenkin73

Is this a transcoding issue or a LiveTV Tuner issue?

It looks like it is.

Please confirm so I can put your post where it will be seen by the team.
They won’t be looking here for it.

6

Honestly I’m not sure. The tuner works fine with a different app so I’m guessing it’s a transcoding issue. Thank you for replying and assisting.

7

I installed the newest version and am still facing the transcoding issues

8

@jjenkin73

Which CPU? ApolloLake or GeminiLake ?

I don’t think it matters because they didn’t get the ApolloLake into 1.32.4 in time (before QA started)

9

It’s an i5-4570s so Hasswell generation or 4th gen and an nvidia t600 to handle the transcoding. It all worked fine with the unraid docker container until the last update

10

I can test some unraid (I have a nuc7 i3-7300 box).

Please recreate/capture the DEBUG logs zip and attach it.

I’ll look and see if I can recreate it as well.

There were no Nvidia changes anywhere in the past few builds.

11

Thank you for assisting. Here are the latest set of logs.
Plex Media Server Logs_2023-06-15_18-41-51.zip (4.4 MB)

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You have verbose logging enabled. That limited the amount of elapsed time I can see.

There’s no need to have verbose on unless requested. DEBUG is more than enough.

The situation here is the container does not see any hardware;

Jun 15, 2023 18:39:00.378 [23442810633016] DEBUG - [Req#900f/Grabber/5fc76e22eb8098002d84fec1-5fc70600a05ef8002e61645f-BEAEB7D1-88C1-4E01-92B1-25198C877DE9] TPU: hardware transcoding: enabled, but no hardware decode accelerator found
Jun 15, 2023 18:39:00.378 [23442810633016] DEBUG - [Req#900f/Grabber/5fc76e22eb8098002d84fec1-5fc70600a05ef8002e61645f-BEAEB7D1-88C1-4E01-92B1-25198C877DE9] TPU: hardware transcoding: final decoder: , final encoder: 
Jun 15, 2023 18:39:00.378 [23442810633016] VERBOSE - [Req#900f/Grabber/5fc76e22eb8098002d84fec1-5fc70600a05ef8002e61645f-BEAEB7D1-88C1-4E01-92B1-25198C877DE9] Sufficient disk space: 0B source file, 232.88GB capacity, 174.72GB available on "/transcode/Transcode/Sessions"

It doesn’t see the QSV of the haswell nor does it see the Nvidia.

I’m moving these post to server-unraid and docker… They aren’t Synology related.