Update from Plex 1.30.0 to 1.41.8 on QNAP TS-673A

[Atomatth]

Sorry to hear that you’re having trouble upgrading. I have a couple questions about your situation.

I’ve manually installed Plex Server 1.41.8 but this didn’t work! It also destroyed all my categories and other meta data.

Am I understanding this correctly, in that Plex Media Server is running but not in the same state that it was? Are your existing libraries still there?

One major issue with your situation is that to go from 1.30 to 1.41 will likely not “just work”. There have been multiple releases between with significant Database changes that you would need to upgrade through several specific versions. A recent example of this can be found here:

@drzoidberg33

Plex Media Server 1.40.0.7998 is now available to Plex Pass users in the Beta update channel.

PLEASE NOTE: This version makes changes to the database which will make it compatible only with server versions 1.31.2 or higher (released March 14 2023). You will not be able to use your database on Plex Media Server versions lower than this after this update.

In order to roll back a database to an older version than 1.31.2 you would first need to downgrade to 1.31.2 (up to 1.32.8) and then downgrade from that version afterwards.

We have bumped the server version right up to 1.40.x to signal this change.

Please also be patient when updating to this version if you have a very large database and allow the upgrade process to finish.

NAS vendors holding such a old version in their store is a problem that we are aware of and are trying to resolve with each vendor where we are supported.