Update has cleared my library

[wwb]

I updated my system and plex had apeard back in the repo list, ive installed the update to find plex was asking me to set the system as if its a fresh install.

I have followed these two guides https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/?_ga=2.180687396.2034910175.1561297530-158010944.1561297530 and https://support.plex.tv/articles/201370363-move-an-install-to-another-system/

to try and restore the backup DB but no luck. I have tried to follow theses in the past asfter a upgrade but no luck. Any help would be gratefully received

[ChuckPa]

Had you previously modified /lib/systemd/system/plexmediaserver.service ?
If so, each update will overwrite it. This is the distribution default and under the package manager’s control. To override this permanently, please see the following How-To.

Moving PMS 'Library'

Moving Plex’s metadata (Library) directory on systemd based systems This information is intended for those systems where cat /proc/1/comm returns systemd. If your system returns init, please see the next post in this thread. While you may change /lib/systemd/system/plexmediaserver.service, it is under the control of the package manager and subject to replacement without warning at any time during an update. To provide stability, systemd allows creation of an override.conf file to customiz…

[wwb]

No I have never changed this file.

[ChuckPa]

What can you tell me about the distribution and version ?
Any additional information (sample file paths, etc) would also help.
It’s not possible to help without more info.

[wwb]

Sorry, its Ubuntu 16.4, Plex installed in the default location - version 1.15.8 it was trying to install 1.16. My librarys are /media/wwb/storage

[ChuckPa]

Any user media, stored under /media is subject to Gnome’s Nautilus desktop browser.

The moment you sign in, Plex gets cut off (exclusive access asserted by Gnome).

You need to perform this procedure to move your media elsewhere.

either a place like /disks or /home/plexmedia works well.

This how-to is focused on extra HD’s however the root problem to solve is creating the /etc/fstab entry.

Using EXT, NTFS, or other format drives (internal or external) on Linux

This document is of primary interest to anyone who has connected USB drives or has media on other internal drives but user plex can’t access it due to Linux’s default security mechanisms. WARNING: This procedure will not work for SNAP, Docker or other container mechanisms unless expressly handled within the confines of the container. This procedure is intended for use with the dpkg package. We will walk through the steps needed to add these external USB hard drives and internal hard drives…

[wwb]

followed the guide above and everything has started working again. thanks so much for your help @ChuckPa