Update Problem: File exists

Server Version#: 0.9.11.1
Player Version#:
Hi all,
Thanks in advance for your help.

I’m using a Mac Mini with Plex Server. When I click settings, under the Web tab it says version 2.4.9 and when updating, it says I’m up to date. When I click the tab to the right of Web, which is Server, it says version 0.9.11.1. I click “Install Update” and it says “Update Problem. There was a problem installing the update: Unable to create symlink /var/folders/6z/I6_hpfkx7jndftlqlg488jd40000gn/T/PlexUpdater. 2HvDjT/Plex Media Server.app/Contents/Frameworks/Growl.framework/Resources to Versions/Current/Resources details: file exists.” I’ve restarted and went back to the same spot and keep getting the same error. After that it says, “Something went wrong. Please install manually.” I click that link and it says “Oops, looks like something went wrong, please return later”. It precludes my AppleTV and ROKUs from working, which was a big part of why I paid for the lifetime subscription. Thoughts?

Thanks again.

I’m having the same issue.

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