I’m upgrading our aging Synology DS1812+ to a new Synology DS1821+, and would like to move our Plex set up to the new system to preserve playlists and other configuration. The older NAS is running DSM 6 (latest version it can support) and the new NAS is running DSM 7. Does anyone know if the Plex migration docs cover the scenario of both moving from one Synology to another as well as the underlying DSM version upgrade? If not, are there any recipes/guidelines on how best to approach this?
As it starts to install, it will fail because there is no username “PlexMediaServer”
This is expected and normal.
PMS from your DSM 6 system is now ready to “migrate” (which is also an import) from the “Plex” share to it’s final location in PlexMediaServer (new shared folder)
IF DSM barks about “Operaton Failed”, check resource monitor → processes.
you’ll find PlexMediaServer is running commands (find/realpath/ln).
Open a new tab to DSM 7, Look at the “Plex” shared folder
You’ll see “Migration.log”… it will show you current progress.
The final step is “Clean: /volume1/Plex”
Thanks @ChuckPa. I’ve never worked in a multi-NAS configuration, so just to be sure I understand what you mean by “exported Plex shared folder” in step 3. By “exported”, do you mean “copied from the old NAS to [someplace]” or do you mean “exposed as a shared folder that the new NAS can mount”?
Also, I’m not quite clear where in your steps the actual media files get copied. On the original NAS, I have movies and TV shows in two separate folders under “volume1”, so presumably these need to be copied over explicitly and individually? Would that happen at step 3?
Thanks @ChuckPa, Library is copying over as we speak. I had to figure out to create a separate new shared top-level folder “dummy” to follow your example, but it seems to be working.
This seems to primarily be focused on moving over the Plex app files themselves (Library). Could I ask you to please clarify when/where the actual media folders (Movies, TV Shows)? Does this need to happen before the migration, or is the “also an import” referenced in step 16 where the media files will be copied from the old NAS to the new NAS?
Hi @ChuckPa the media seem to have moved over successfully and the Plex app was installed, but it is not picking up the previous configuration. When launching Plex web client on the new NAS, I see both servers: the original Plex server with content, playlists, etc, and then an “empty” Plex server at the new NAS location.
I can re-add the various media libraries without too much trouble, but the playlists and collections will be painful to re-create by hand. Is there a way to debug this further?
Doing the same myself 1812+ to 1821+.
Plex is not installing on 1821+ for some reason, I will start a new thread for that topic.
Thanks for this thread, it will same me some frustration in the transition.
It looks like I have all the media on the new NAS, and the Plex app is working as expected. What I’m now missing are the customizations, notably Playlists and Collections.
One weird thing I’ve noticed is that some of the media seem to have been re-indexed on the new server and matched against slightly different metadata. For example, the Pixar short “Boundin’” keeps showing up with year 2004. IMDB, The Movie DB, and the local filename all indicate 2003. I expect this will be difficult when migrating playlists and collections?
The file in question is in a Movie library configured with Scanner “Plex Movie” and Agent “Plex Movie”, which I believe represent that new and (theoretically) improved Plex Movie Agent described here Advanced settings Plex Movie Agent | Plex Support. Asking for an explicit “Fix Match…” shows a “Boundin’” entry show up as the top match with year 2004, but I can’t tell which metadata source this comes from.
