URGENT Help - stolen device

Someone broke into my home and stole a TV. My goal is to provide MAC address or other unique identification of the TV to the police. Sadly my network equipment is very basic and does not keep logs with mac addresses so i looked into PMS since I used the device with plex just recently. My PMS installation is in LXC container with ubuntu and the server running is it running only the days that i plan to watch something in plex so logs are recent however i can find only the following:

Jun 06, 2020 18:25:09.883 [0x7f25857fa700] DEBUG - NetworkServiceBrowser: found 1 SSDP devices via http://192.168.0.105:1176/
Jun 06, 2020 18:25:09.883 [0x7f25857fa700] DEBUG - NetworkServiceBrowser: SSDP arrived: 192.168.0.105 ([LG] webOS TV OLED55C9PLA)

Sadly Plex do not store MAC address of devices accessing a PMS :frowning:

Only thing I can suggest, is that you look in your DHCP server for a lease from your TV

make sense but here is another thing

I know the TV is still signed in with my plex account. I can’t get logs about devices that used my account but maybe Plex staff can access such information - any extra information that i can provide to the police will be useful especially if you can provide last known IP since the Tv might have been used after it have been stolen.

If they don’t factory reset your tv before using it, you might get their IP address in the server logs when the tv/plex comes online. And if they actually try to play something their ip will show up on the dashboard (or tautulli, without a plex pass).

My server is not set to be used remotely yet so i guess this isnt an option. I assume setting it to work remotely now, wont allow the TV to connect

It should, remote access is controlled by the server, as long as the client is still logged into your account, it doesn’t know or care whether it’s local or remote

As soon as they start to use the Plex App against your server, you can see the IP Address in the PMS logs. Not before, so if they don’t use Plex, then no-go