URGENT ISSUE: Library not updating

General Discussions
21

That makes no sense. I’m creating a full , new, premium music library here (I work from home). I’ll see if/what I can make fault.

22

no worries …

Attached is how it shows the Album, i then have to go to Match and it picks up correctly.
So it does recognise the media, but i have to manually go in and do a Match

23

Any luck with building the library?

24

I’m still waiting for the NAS to rebuild… I expected it hours ago (it has not been a pleasant 2 days for me. rebuilding a 48TB NAS twice is not my idea of fun)

I have not forgotten. please give me a bit of time?

25

no problem …

26

Hi ChuckPA

Do not want to push you, just wanted to know how you were getting on?
Did the NAS rebuild?

Ta

27

The NAS volume expansion failed with a different drive so it’s not a drive issue.
Having spoken with Synology and heard their advice, I am at 91% complete with their last non-destructive suggestion.
If it also fails, I will have no choice but to erase the entire NAS and begin again with it.

Steps for that task are:

  1. Hard reset the NAS which includes destroying all partitions & volumes on it
  2. Installing DSM cold.
  3. Creating the Volume again (24 hour task)
  4. Restoring the shares configuration
  5. Reloading approx 20TB of backups through eSATA, USB3 and from my Desktop system
  6. If it could sustain 500 MB/sec load speed (which it can’t when writing for extended periods because max disk i/o is 600 MB/sec), it will require 11 hours of elapsed time to reload under optimal conditions.
  7. Configure PMS and let it rebuild (another 10-11 hours overnight)
  8. Reload my system custom modules/software (compilers, SDK, etc) somewhere along the way.

I am looking at another 48 hours before I’m back online again if the current attemp fails.

28

sounds like fun … let me know how you get on :slight_smile:

29

I would prefer a trip to the Dentist without sedation over this but I’m not that lucky

30

@ChuckPA said:
I would prefer a trip to the Dentist without sedation over this but I’m not that lucky

Hi
Any update?

31

I got back to fairly-normal operations this morning. I have PMS rebuilding now.
This is on my ‘Today’ list.

32

no worries
Thanks

33

have you had any luck?

34

@ChuckPA said:
I got back to fairly-normal operations this morning. I have PMS rebuilding now.
This is on my ‘Today’ list.

Hi Chuck

any luck?

35

I’m still trying to recreate things. I have a new NAS, have rebuilt PMS twice (do to formatting both at some point) and nothing.

I see what you have but cannot recreate it

There MUST be something unique I’m overlooking pertaining to the media itself. It is the ONLY answer

36

@ChuckPA said:
I’m still trying to recreate things. I have a new NAS, have rebuilt PMS twice (do to formatting both at some point) and nothing.

I see what you have but cannot recreate it

There MUST be something unique I’m overlooking pertaining to the media itself. It is the ONLY answer

Ok … so what do you recommend next?

37

The safest thing to do is a parallel test library. IF this resolves it, then we have proof the database was corrupted somewhere so deep it can’t be detected or repaired. If it repeats in the same place & way then we look at the items impacted and find out why.

  1. Stop PMS
  2. Rename Library to Library.save
  3. Start PMS
  4. Configure (build) a new server instance
  5. As you add each Library’s directory to the library, Optimize the database after each ‘block’ scans and gets metadata.
  6. Check the item(s) which gave you grief before. (keep an eye on them)
  7. When done with all the directories of a section, advance to the next Library section.
  8. When fully done, Optimize DB one last time.
  9. Evaluate where you stand. Keep this instance or revert.

If you encounter errors along the way, Get the logs (ZIP file).