Very low volume level on Fire HD 8 Tablet

Plex Players Mobile Devices
1

I had not used my Fire HD Tablet in months, I updated Plex to the latest and now Plex has extremely low volume on movie playback. I have set audio boost to huge and still no volume. Amazon prime video works fine

This was not and issue in the past and I have had the Tablet for 2 years. Is this a bug or does anyone have a suggestion to troubleshoot this issue?

Thanks

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2

You are not the only one whoā€™s experiencing this issue. It has been reported multiple times before and yet thereā€™s still no resolution.
The only workaround for now is:

  1. Install a video player on your Fire HD (I installed VLC)
  2. In Plex on your Fire HD go to Settings -> Advanced -> Player and select ā€œUse external playerā€.
  3. Next time you try to play a video from start it will ask you which player you want to use (select the player you had installed in step 1) and whether you wanna do it once or all the time.
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Thanks. hope it resolved soon, i will give this workaround a try

4

The issue had been reported in February, 2018. It has been over 2 years now and itā€™s still not resolved - I wouldnā€™t keep my hopes for resolution high :frowning:

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5

Iā€™ve got the same issue, plex server on nvidia shield streaming to android on Samsung galaxy tab. Very quiet audio on movies, music seems ok. Using VLC as external player has helped a lot. Thanks for the tip.

6

I found a new setting in FireTV 4K Stick Audio Options (FireTV - Not Plex):
Settings/Display & Sounds/Advanced

Volume Leveler is horrid - canā€™t hear anything.
Dialog Enhancer - isnā€™t horrid - canā€™t tell itā€™s doing anything, but I left it on.

The Audio I have set to Always Dolby Digital - thatā€™s all I have, so you guys may need something else.

Thatā€™s the only way I could get Plex Audio back up to where it was.

Then - thereā€™s this:
When you start to play something in Plex, itā€™s very quiet for a while - then snaps in during a scene change to what is way too loud - since you turned the volume up during itā€™s ā€˜quiet phaseā€™.

In short - itā€™s all messed up.

I use my Roku.
It offers no such foolishness.

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