Viewing Plex Server Logs on QNAP using Tautulli

General Discussions
1

I have Plex Media Server and Tautulli installed on my QNAP NAS and they are both working fine.

I have tried to configure Tautulli so that it can read the Plex Media Server Logs.

Using WINSCP on Windows I can access the log files which are located at :-
/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs/

I have entered this path into Tautulli Settings - Plex Media Server - Logs Folder but when I then try to see the file using View Logs it reports No Information Available and the Tautulli Log reports :-

Unable to open Plex Log file. [Errno 2] No such file or directory: ’ /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs/Plex Media Server.log’

Am I missing something obvious? I have checked the address numerous times. I have cut and pasted the address from WINSCP all to no avail.

Any help or suggestions would be much appreciated.

2

Did you try without the trailing slash?

3

I did - still didn’t work. Just can’t figure it out

4

It’s there 4 sure, so might have to ask the dev of it, if it can handle like a space, in case below doesn’t work

/share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex\ Media\ Server/Logs

Note in above, the backslash before each space to escape it

To locate the relevant support thread, go here:

5

The slashes didn’t work either I’m afraid.

Thanks for pointing me in the direction of the Tautulli forum section.

I’ve posted the query there too.

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6

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