This should count as a rollback level emergency.
I’m in the industry myself. The way all of this was handled would never fly with any of my clients, I can tell you that.
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Its the responsibility of the provider, by law, to ensure access to restricted content is managed appropriately. Positive (ie: direct requests) confirmation of age appropriate materials is required.
This is accomplished in user profiles with the setting of content restrictions. Not complying with that is exposing Plex to lawsuits.
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Do you thinkt here can be lawsuits? I never did this. Still today, my kid talked to me about all the blood and the monsters he saw in this trailer!
Here, another parent show in few steps how kids can now be exposed to violent content: https://www.reddit.com/r/PleX/comments/tyim9x/watchlist_is_a_backdoor_into_discover_unrestricted/
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The issue has been reported, has been recognized and a fix is being worked on.
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Just let it be disabled already, some people enjoy it - great. Let them keep it on.
But this has CLEARLY not been handled well by Plex. Let everyone else turn this off already.
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A fix would be to allow us to TURN THIS OFF!
I am not using Plex to let it propose me or my kids anything I didn’t choose and add myself!
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Exactly.
The “fix” right now is no one can access my Plex server, they have to use Jellyfin.
@OttoKerner, this isn’t something to play around with. This is a huge problem. This should have been rolled back a half day ago when the problem was found, not sitting on “we’re working on it”.
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Its been hours and hours and hours. This is not news anymore.
Where is the option to disable? Where is the rollback status? Whats the update here? Do I just abandon Plex because you forced an update that shows my kid horror movies as a recommended option based off a rated G Don Bluth 80’s movie?
Whats the deal here?
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The related hubs in the Watchlist for Managed Users has been removed.
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And the ability to disable so this screwup doesn’t happen again?
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Still showing in Plex HTPC for one of my managed users.
I want to be able to turn off this function myself as server owner.
Edit - just installed Emby so will try it out for a week with my users.
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Thank you for fixing this bug.
I hope you later provide an option to disable this feature for any account.
Give users the choice. You know, that thing called “freedom.” Don’t be another company that mandates it’s opinions on it’s customers. It sounds like many people would chose to use the feature, so why not allow the others to be happy and turn it off?
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+1 Please allow us to turn this feature off
Glad this has at least been partially fixed, and I can no longer see the discover section at all from the kids account. I hope this can be applied to settings eventually to enable/disable.
I am quite surprised (not really) how so many commenters (here and on Reddit) think that content ratings restrictions are even remotely acceptable for allowing access to content to young children
What does that even mean? Content restriction is literally the globally accepted way to do it.
Thank you Atomatth for letting us know. Even tough, your message looks really more like a bot reply than someone as an individual or as compagny representant that care for their users.
I think maybe even a “sorry for the inconvinience” wouldn’t have hurt you and wouldn’t have left us such lake of humanity taste that that I can feel from you and plex.
Not all content rated as PG or U is acceptable content for a young child to have access to & be able to watch - I’m pretty sure netflix don’t allow every single bit of content that is rated PG or U when you set up a child account
That’s your opinion and the opinion of perhaps a few more disgruntled people in this thread. It works for everybody else including governments despite the fact content ratings bodies are not normally government affiliated.
Deviating away from publicly accepted content ratings however has caused a real spate of complaints… here is looking at you Disney Plus. But the only reason Disney Plus are able to ignore the likes of MPAA, BBFC etc is because content ratings are not legally authorative in the first place and nor should they ever be if the group deciding the content rating is just a group of companies.
I cannot think of any government content rating idea that goes beyond ‘Adult only’ and ‘Banned’. They are usually the only ones with legal power and our government rarely apply them outside of pornography and whatever they deem extremely harmful to the public.
So yeah, the public can choose to ignore content ratings widely used in their country but don’t. Instead of questioning it they are happy for it to be benchmark to make their judgement on their child watching the content.
The Plex way of doing it includes content restrictions - which were ignored by Watch More by the way, and why it was finay disabled - and labels for profiles.
This way parents can determine the appropriate levels of content per child user.
Having Watch More without a way to disable for a managed user, even with content restrictions working correctly, goes against how this has been designed to be used in the past. It would make the labels useless, and takes the control away from parents that they had.
Making Plex no longer useful for a carefully curated library.
I hope you can understand why this is a problem. If you can’t, well, maybe this discussion isn’t for you.
