Thanks for not emailing me.
This a decision that rivals Hitler’s grand idea to invade the Soviet Union in the winter. 5 years of constant Plex usage, and this is the final straw. I paid monthly for multiple years, I don’t know the specific amounts but the amount of money I have given easily surpasses $300. All the while options like Jellyfin continued to get update after update. Jellyfin now has postgres support in a PR and its addition is quite imminent on the horizon, so I will no longer need to have 100 SQLite databases on my NAS. Plex is the last superfluous SQLite on my server wasting my resources and hence electricity and hence heat, for nothing. Jellyfin’s SyncPlay works just fine for me and my friends, so oh well. Guess we will not use an app we prefer more and will use the one that doesn’t actively hate us.
The last few years of Plex updates have been so insignificant, many of which hurt the experience. All the discover stuff has search worse, and slower. The addition of all these social features that bloat the app. I don’t mind some of these things existing but their addition is far from graceful or respectful to those who simply want a home media server. I can’t think of one new Plex update that wow’d me. We only just got the ability to not be forced to encode HEVC to AVC when transcoding audio/subs/whatever for entirely no purpose whatsoever. How could that have taken so comically long. I am at a loss for words for the continued direction of this company and how it can time after time, over and over, add irrelevant garbage that has almost no effect on the actual user experience, and remove beloved features.
Why does the DVR features limit you to a tiny amount of channels, so tiny I cannot even remember the limit, but its far less than the cable box I wanted to use would give me, when I tried it.
You get rid of plugins despite no one’s desire for that.
We still don’t have NFO support, which we were told would be added…yet…a load of months (been so long I forgot when you said it) later and still don’t have it, the most common video metadata file format that predates Plex significantly.
Why do we still not have the ■■■■■■■ ability to set the god damn mother ■■■■■■■ default quality from the server side after its been requested for years and years and years, people have complained about that for well over half a decade?
How come downloads have worked so incredibly and laughably bad, for the last 5 years I’ve been a daily Plex user. Findroid for Android (3rd party mobile app for Jellyfin) has downloads that work so well that using the Plex one’s would have you question if you’re an idiot for wasting all the time and effort. Findroid’s downloads while great, don’t allow you to set transcoding settings like Plex’s does, which is a point towards Plex Downloads, except for the fact that Plex Downloads doesn’t seem to support downloading, so who cares.
You won’t lose any money because I was an idiot and bought lifetime, but you’ve lost a user, and you will no longer get the countless, endless referrals and signups and installations I have given you up till this point. From now I will recommend Jellyfin, Emby or paying for a streaming service, as Plex’s greed and hatred for their users now rivals that of the big name streaming services, because I have no remaining faith after its been beat out of me for 5 years straight.
I have no faith this company has any sort of interest in doing right by their customers. As cliche as it is, I will quote Obi-Wan,“You were the chosen one! It was said that you would destroy the Sith, not join them!”, good day.