Web interface down

Server Version#: 1.18.4.2171 (Synology)
Player Version#:

Hey,

I can no longer reach plex via the web interface.
If I go to 192.x.x.x: 32400 / web via the browser, I get an error message.
This since I tried to make plex accessible from outside.
We succeeded, but the web interface is not working yet.

You cannot reach the web interface from your home network or from outside?

What happens if you use the hosted version? https://app.plex.tv/desktop

The hosted version is generally preferred, as it is always up to date with latest features & fixes. The version included with PMS is almost always a few releases behind.

from my home network

https://app.plex.tv/desktop works fine

what error message?

have you tried using https

If I put https before it works,
but first says that it is an unsafe connection

The server’s security certificate doesn’t cover local connections. Not an issue since it is between your PC and server on your own network. The packets do not hit the Internet.

You can add an exception in your browser so you do not see the “Your connection is not private” message every time.

See Using the Bundled Plex Web App section of How to Use Secure Server Connections.

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