Webinterface can't find server. All clients still working

Server Version#: 1.17.0

I have been running my Plex Server on my Synology DS1513+ for years and did not have any connection issues. Even remote access was always working fine.

Now I had to change may router/cablemodem because of the ISP. After the new router was installed, the webinterface stopped working.

My NAS has the internal IP 192.168.0.20. If I try to get a connection to the Plex Server on http://192.168.0.20:32400/web/index.html the webinterface comes up but can not find my server. It is alwas marked as unavailabe.

The strange thing is that the Plex Media Player on my MacBookPro, the PlexApp on my iPhone and Plex on AppleTV are all working fine. They discover the server and can play any content as long as the clients are in my network. Remote access does not work anymore.

Any ideas why the webinterface is not connecting to the server anymore?

Any help is highly appreciated.

Thank you very much for your help! That solved the problem!

I have the same problem.

Can you please tell me wath fix the problem?

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