[webos TV] Transcoder crash

Hello on my both LG smart TV i ve got the same transacoders crashes since 4 days.

Help welcome :slight_smile:
Thanks
Server Version#:1.32.5.7210-77f7f99fa
Player Version#:5.63.0 (Plex for LG webOS 6.3.2)
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
here are some error logs
Jun 30, 2023 17:44:41.952 [19968] DEBUG - [Req#1dc6/Transcode/JobRunner] Job running: set “FFMPEG_EXTERNAL_LIBS=\\?\C:\Users\fgado\AppData\Local\Plex\ Media\ Server\Codecs\8217c1c-4578-windows-x86_64\” & set “X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx” & “C:\Program Files\Plex\Plex Media Server\Plex Transcoder.exe” -ss 94 -analyzeduration 20000000 -probesize 20000000 -i “E:\DL Series\Download Series\Servant Saison 01\Season04\Servant S04E02 MULTi VFF 2160p 10bit 4KLight DV HDR10Plus WEBRip DDP 5.1 Atmos x265-SAKADOX.mkv” -map 0:3 -metadata:s:0 language=fra -codec:0 copy -strict_ts:0 0 -f segment -segment_format srt -segment_time 1 -segment_header_filename header -segment_start_number 0 -segment_list http://127.0.0.1:32400/video/:/transcode/session/l7nw1o9xm9josxa3mz3iyrwv/1df4f621-e076-4e8e-b6ed-ab37914ded4a/manifest?X-Plex-Http-Pipeline=infinite -segment_list_type csv -segment_list_unfinished 1 -segment_list_size 5 -segment_list_separate_stream_times 1 -avoid_negative_ts disabled -map_metadata -1 -map_chapters -1 chunk-%05d -start_at_zero -copyts -y -nostats -loglevel quiet -loglevel_plex error -progressurl http://127.0.0.1:32400/video/:/transcode/session/l7nw1o9xm9josxa3mz3iyrwv/1df4f621-e076-4e8e-b6ed-ab37914ded4a/progress

Jun 30, 2023 17:44:51.771 [19968] ERROR - [Req#1e07] Unable to find client profile for device; platform=webOS, platformVersion=6.3.2, device=webOS 6.3.2, model=OLED55C15LA
Plex Media Server.zip (234.3 KB)
Jun 30, 2023 17:45:20.611 [18928] DEBUG - NotificationStream: Removing because of error
Jun 30, 2023 17:44:46.360 [4168] DEBUG - [TranscodeOutputStream] Input processing thread exited after writing 0 bytes, m_closed=0, m_endOfFileReached=1, session->isStopped()=0
Jun 30, 2023 17:44:46.360 [19216] DEBUG - Killing job.
Jun 30, 2023 17:44:46.360 [19216] DEBUG - Job was already killed, not killing again.
Jun 30, 2023 17:44:46.360 [19216] DEBUG - Stopping transcode session l7nw1o9xm9josxa3mz3iyrwv
Jun 30, 2023 17:44:46.360 [19080] DEBUG - Streaming Resource: Terminated session 00000240474E9120:p6y9ki4j9w8qm3olqco52tyd with reason Conversion failed. The transcoder process crashed.

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