Western digital dl2100 - can not show anything

Server Version#: 1.40.1.8227
Player Version#: 1.89.1.107-20abacd1
I couple of days ago i found out that my plex server suddenly do not want to show any movies
I just says in my player “something went wront, an unexpected error has accured”
I have the same ploblem on all my devices (ipad, apple tv…) byt a little different error messages.
I tried to update the database, NOT working
I tried to scan libiry files, NOT working
I tried to update all metadata, NOT working

I tried to create a new libary, it forund all the movies but, it could fetch metadata or show any files, only the titles were shows, no other data and could not play any of them.
I can also not delete the created libaries again.

I have testet the files on the dl2100 and have no problem playing the directly from the HD, but via plex nothing happens.

It is not only movies, it is also pictures and music.

on iPad i get the following error: playback stopped could not retrieve play queue for this media. Please try again

Does anybody have an solution, or som little help?

Server logs might give a hint at what’s going wrong with that server.

I got the files, but I have no idear how to read them

You could start looking for lines with an ERROR label. Those will usually tell what request failed and include some hint / error code, e.g. if there’s a network or file system problem.

Looks like i get a lot off these, but i have no idear what it means.

Mar 22, 2024 16:22:05.405 [139940754983736] ERROR - Thread: Uncaught exception running async task which was spawned by thread 139940789357368: sqlite3_statement_backend::loadRS: database disk image is malformed
Mar 22, 2024 16:22:05.486 [139940754983736] ERROR - SQLITE3:0x208, 11, database corruption at line 68825 of [a29f994989]
Mar 22, 2024 16:22:05.487 [139940754983736] ERROR - SQLITE3:0x208, 11, database corruption at line 68975 of [a29f994989]
Mar 22, 2024 16:22:05.487 [139940754983736] ERROR - SQLITE3:0x208, 11, statement aborts at 10: [select tags.id as ‘tags_id’, tags.parent_id as ‘tags_parent_id’, tags.metadata_item_id as ‘tags_metadata_item_id’, tags.tag as ‘tags_tag’, tags.key as ‘tags_key’, tags.tag_type as ‘tags_tag_type’, tags.tag_value as ‘tags_tag_value’, tags.user_thumb_url as ‘tags_user_thumb_url’, tags.user_art_url as ‘tags_user_art_url’, tags.user_music_url as ‘tags_user_music_url’, tags.created_at as ‘tags_created_at’, tags.updated_at as ‘tags_updated_at’, tags.extra_data as ‘tags_extra_data’,taggings.id as ‘taggings_id’, taggings.metadata_item_id as ‘taggings_metadata_item_id’, taggings.tag_id as ‘taggings_tag_id’, taggings.‘index’ as ‘taggings_index’, taggings.text as ‘taggings_text’, taggings.time_offset as ‘taggings_time_offset’, taggings.end_tim

You can attempt to repair the database – although from what I remember this can be tricky on the WD (you’ll probably need an install of PMS on your desktop to access the Plex SQLite executables for that job (though not to run a new server on your PC).

If you had your server configured to create automatic database backups you could also try to restore the database.
https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/

I cant find the database backup.
Could i just uninstall the plex server and then install it again and start all over? (same username and password) or would that not solve the problem.

could be an option. I’m not sure how the WD NAS will behave in that case (e.g. if you need to manually clear the data directory).